I'm not sure if these numbers are valid anymore because Hughes rotates them on a weekly basis (why are they trying to hide?) These might still be the phone numbers for Hughesnet technical support in Florida (tier 3) where English is spoken. One is only referred here after dealing with India.
They will probably ask for a case number or for you to dial another access code. If you get a live person tell them you have no case number but demand help you can understand.
If the automated system asks for an access number they're here at the end of the numbers. These may no longer work but they're free calls and they used to work at least at one time. They could rotate back in next week too. Try both access numbers with both phone numbers.
[protected]
[protected]
access codes: 298715 and 298729
Hope they still work. Good Luck. This is no way to run a business.