You couldn't have had a problem with CigOutlet.com. The domain was offline at the time of your post. In fact, it was offline for almost all of 2008 and the beginning of 2009. I know because I purchased the domain. It isn't used to take any online orders. If you had a problem, it was sometime before 2008. From what I understand, whoever owned it before me has been out of business for several years.