This last guy must be a company employee. This company is one of the worst I have ever come across. Their customer service is very argumentative and they do not monitor. I have set off my alarm on several ocassions and nothing...no call back through the system, cops, or anything.
I have been with this company for 4 years (not by choice), and now they have automatically renewed my contract which I am suppose to honor (right). I call to cancel and now they say I must put it in writing 60 day prior to termination.
They will never get another dime of my money, any adverse actions will be meant with a law suit.
For all in search of a home security company, THIS IS NOT THE ONE!
Don't waste your time or money and call your homeowner association if they knock on your door solicting their service.
Buyer beware! You will definitely get what you pay for...no service!
I'm calling News Channel 8 (8 on your side).