The complaint has been investigated and resolved to the customer’s satisfaction.
Nfcu mortgage default division has not communicated with us consistently and the service representatives have been extremely rude and non-responsive. My husband was laid off in june 2009 and nfcu has refused to work with us on our payments, they say because we had already modified the loan in 2008. We did modify in 2008 because I was out of work for over 2...