I have the same case with you. I talk to Erma too and said the same thing last 2019...afterwards, i was turnover to Mary Rose Citron. She said title was lost and subject for reinstitution. I paid my unit las Feb 2017. Now, they never reply to my email. Very bad customer service. As Im still in overseas and cannot coming back home to Philippines, I have no time to check it from HLURB. I’m worried that they used the title as collateral to get a mortgage from bank.
