The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Imperial Tobacco Australia has left an official reply on this complaint.
I am making a complaint regarding the Parker and Simpson cigarettes I purchased whilst I was smoking 2 I pulled out a piece of wire covered in plastic 6cms long from 1 and the other 1 I pulled out a piece of wire not covered in plastic 6cms from the centre of another cigarette, I find this completely unacceptable and want this complaint taken serious with...