The complaint has been investigated and resolved to the customer’s satisfaction.
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Waste Management [WM] has left an official reply on this complaint.
On Nov 6th 2020 we cancelled our waste management account due to being charged fees for inactivity or for our rep messing up our pick up days. All charges were to be handled and we were to just pay our normal bill... Well we did that and they started charging us late fees on the charges they were supposed to remove on 1/22/2021 on rep James Leirer sent u...