The complaint has been investigated and resolved to the customer’s satisfaction.
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Imperial Tobacco Australia has left an official reply on this complaint.
Hello. The last 3 packets of 25, s that I have purchased from the supermarket have had only 24 cigarettes in them. I am definitely not getting what I pay for. I used to purchase 40's and never had this issue. Obviously, I cannot get a refund from the place of purchase but would like to be assured that this will not be an ongoing issue and an explanation would be appreciated.
Thanks
Trudi