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Myung Seon Song

US
Registration date: Nov 14, 2020
1 helpful vote

Myung Seon Song’s complaints

Nov 14, 2020
8:10 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Because of Covid 19, my flight on May has been canceled. Still, I haven't received a refund. All my emails regarding refund request are bounced back. I contacted to travelgenio several times, and all my emails are ignored. I asked to Korean airline refund team directly, and they mentioned that they haven't received any refund request from...