Activity by Disappointed at them

The bank located in Kroger has the slowest service. They need a system where there is one line for deposits, withdrawals, or check cashing only. No one should have to stand in a line over 20 minutes or leave the bank and go to another bank or come back later to get service. As a customer we should be thanked for doing service with the bank. It is a young lady there that is not friendly and courteous.