The complaint has been investigated and resolved to the customer’s satisfaction.
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Travelgenio has left an official reply on this complaint.
My flight ticket has been canceled due to corona virus.
But I didn't get refund from Travelgenio even though I seleceted the SILVER which gives
FULL REFUND service. And they NEVER respond my call and Email.
Please contact me
email : yoonoung@naver.com
phone number : +82 010 3218 6917