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Jacob H

DE
Registration date: Mar 22, 2020
0 helpful votes
Complaints 1 Reviews 0 Comments 0

Jacob H’s complaints

Travelgenio - No opportunity to receive any information due to rescheduled flights
Mar 22, 2020
4:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Travelgenio has left an official reply on this complaint.
I have lately booked a flight through TravelGenio from Dar es Salaam/ Tanzania to Berlin/ Germany on the 9th of April. Due to covid 19, changes in the scheduled flight occured and I got the notification via email to contact you as a travel agency or the airline directly as soon as possible to avoid a loss of my booked flights. Therefore I am trying to...