Activity by David Nel
ZA
Registration date: Mar 20, 2020
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David Nel’s complaints
Mar 20, 2020
9:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
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Travelgenio has left an official reply on this complaint.
I have been trying to cancel my ticket on the 3rd of April since February 17.
I have until now not received a single piece of feedback from travelgenio even though I have now emailed, phoned and used their online portal several times.
The one time I phoned and got an answer I was asked if it was due to the Corona virus. When answering yes they immediately...