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David Nel

US
Registration date: Mar 20, 2020
0 helpful votes
Complaints 1 Reviews 0 Comments 1

David Nel’s complaints

Travelgenio - Lack of response
Mar 20, 2020
9:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Travelgenio has left an official reply on this complaint.
I have been trying to cancel my ticket on the 3rd of April since February 17. I have until now not received a single piece of feedback from travelgenio even though I have now emailed, phoned and used their online portal several times. The one time I phoned and got an answer I was asked if it was due to the Corona virus. When answering yes they immediately...