Hi Steven,
We apologize for what you have experienced and appreciate you taking the time to share your concern and feedback. We raised your concern with our e-commerce department and understand that our e-commerce manager has connected with you. We value your feedback very much. Please let us know if your issue has been resolved and if you need anything further.
Thank you so much for supporting Goodwill.
Melinda, Marketing & Communication Director, Goodwill Industries of the Southern Piedmont
