I had same issue with GEOnline Server, I set auto payment via their website, first month get through and second time they started charge me late fee and returned the check fee and claimed that I set wrong banking account online, tried to talk with their esclation manager, she refused to provide her name and very unprofessonal, didn't listen to my explaination, refune do anything for their fault.
Looks like they knew exact what they are doing, so even don't want to deal with me, in order to prove their scam, I made another payment online via their webaite, I wrote down their confirmation with my correct bank information, and three days late, I got another returned check fee, i asked my back and my back confirm that no any transaction to my account and my back even can set up conference call with them to resolve the issue. but GE refused. they still calimed that I set wrong bank account.
I think all of us need report them to BBB and don't understand why BBB still show them A+
