HI: I purchased "One Touch", and it is really just a re-work of Version 5.1, with an irritating startup screen. That aside, it does work with Windows 10, or it did for me. It would crash from time to time, but I got used to that. I don't trust it enough to use during a presentation. They did close their Facebook website from customer post, which is a sign of something, I guess. They do seem to take criticism very personally, and not professionally. Anyway, that is their choice. I suspect some of the comments probably hurt deeply. And I don't think they had the resources (i.e. enough programmers) needed to address some of the issues that have come up. The software is very easy to use. For sure.
I switched to Accordance last year. I can't believe how fast and powerful it is, and stable. It is written by "MAC Heads", and has a bit of that MAC look and feel, which is fine. It is very powerful, a bit complex, but with the complexity comes great flexibility. I can have a window open on one screen and have it updated by the screen I am using on another screen. Great for presentations! And customer support is stunningly good. I mean crazy good!
BibleSoft does not have that kind of power or service. But, as I said, it is very easy to use. I hope they are able to survive, because there is a market for their product, once they get it where it needs to be. BibleSoft will never have the power and following of Accordance, but that is not their niche. They need to focus on that.
Well Brian, the software does have a large library for sure, especially in the pro package. But I believe it is the "Buggyness" and awful support that is driving people crazy. I was roaming through this complaint board and I see that there are a few threads complaining about BibleSoft. Here is another. Biblesoft — Bad experience
OH, sorry. Have you called the support line? This is from their web site.
Customer service can be reached at: [protected], available M-F, 8am-4:30pm (Pacific).
I have called there before, and had some success.
Personally, I hope the company survives. And they can, if they develop a more mature attitude and treat their clients in a business like fashion. They do have a useable product. It needs to be modernized, but they don't need to start from scratch. I think they lost their steam when they put too much money into a web app, which never took off.
