I cancelled my directv back in February after being a long time good paying customer.They made me a great offer if I would go back with them. I was offered 3 months of all the premium channels for free and the Sunday ticket for free.I would only pay $52.60 for the first year. I agreed to this and they deducted this amount from my credit card for the first three months. After the 3 months was up, they sent me a bill for $108.00. I called them and they said that they assumed that I wanted to continue with the premium channels and that was the cost of course I said to turn off the premium channels because I was not going to go from $52.60 to $108.00.I was then offered a deal that would include the premiumree channels added to my channels for $75 a month. I agreed to this offer.I also told them to send me a bill instead of pulling from my charge card. I did this because I had to pay the $108.00 as they automatically charged it represents to my card without my knowledge.they are supposed to reimburse me after the first year. Yes they expect me to wait a year for the price difference. Since my agreeing to pay the $75 I have received my bill.the amount was $85.54. I called and was told that this was the new amount because they removed a $10 credit for an hd receiver. I called back to get the amount that I had agreed to the month before.After talking to a cs representative and a customer specialist, they refused to agree for me to pay the $75 amount.I was on the phone for almost an hour.Since they would not let me pay the correct amount, I told them to take the premium channels off and I would go back and pay the $52.60 as I was paying for the 3 months.I was told that since I agreed to continue with the premium channels that my agreement to pay $52.60 was no longer valid. I could not go back to that amount. I was livid.I called back later in the day and asked to speak to a supervisor.I was put on hold and about every five minutes a lady came on the phone and told me that they were trying to locate a supervisor. This went on for 30 minutes .After the 30 minutes was up, no one came on the phone and I held on for 15 more minutes before finally hanging up. It was pretty obvious that I was not going to get to speak to a supervisor.I expected them to honor the $75 agreement or give me the original amount of $52.60. Directv is run by a bunch of crooked thieves and liars.I guess I am stuck paying the $85.58. People please be aware of this crooked company as they will lie to you.
