My husband got new orders and USAA was amazing, they lowered our credit card rate to 4%. I contacted Navy Fed to get a lower rate and they said i could call a personal management rep and if I can't make my minimum payments they'll look into hardship help for me. I have yet to find a job at the new duty station. I didn't even have to ask USAA, when called them to change our insurance policy, they told US about it! Unfortunately I have my mortgage, vehicle and credit card with Navy Fed and we are now on one income. I hope I find a job soon.
