totally agree with the above - I've just spent 3 days of hell trying to get basic wire transfer information of them - there is no customer service, they drive one to frustration, and can give no clear answers to straight forward questions on proceedures and timings. I had used this company some &yrs ago when they were based in Canada, it was a smooth seamless and easy operation dealing with transfer for a apartment purchase. My current transfer is also for a property purchase, but from rubbish treatment todate, and having read the above I'm pulling the plug on this method and will bite the bullet and stick with my rubbish bank rate I'm offered by Lloyds.
Thanks to everyone who posted you helped me make a decision guys.
