The complaint has been investigated and resolved to the customer’s satisfaction.
Computer reservation for August 16-25, 2014 quoted 597.69 Euro for 7 passenger Automatic van. When I arrived to Thrifty airport counter, Darrelle Diarmuid (Thrifty employee) takes my printout, states I need to pay for upgrade to automatic. I ask for my printout back to prove that an automatic van was on the reservation and he refused to give it back to me...
