I ordered a loose stone in March 2008. It was an awful stone. I returned it as directed by them. I have called numerous times just to get "it should be credited back to your credit card within 5-7 days." They don't return calls or answer the phone, you get put on hold. I can't begin to imagine how much in long distance calls I have paid for. As of 12/03/08, IT STILL HAS NOT BEEN CREDITED BACK TO MY CARD ACCOUNT. Call the Better Business Bureau and listen to the complaints about this so called company. They are a bunch of thieves!
