Fairpoint is apparently in bed wtih ILD Teleservices, a know scam artist company.
Fraudulent charges ("cramming") in the amount of $37.40 appeared on our phone bill on behalf of "ILD Teleservices." These charges where never authorized and were disputed as soon as we received the bill. BY LAW Fairpoint is obligated to remove these charges at the consumer's request.
Not only did Fairpoint fail to remove the charges, they
- billed us the following month for fraudulent charges from a known scam artist company, ILD Teleservices
- AND assessed us late fees for a fraudulent, dipsuted charge.
How disappointing that we now have to get the state department of consumer protection involved because Fairpoint is not willing to respect the legal rights of consumers in the state of NH!
