Preferred Merchant Supplies has been calling me for years to "confirm" my order and give permission to ship. I have always declined because I know it is a scam and will never buy from them. However, after years of trying, they were answered by my friend in my office while I was away. They 'confirm' my name, company name, address etc and say that they are 'confirming' MY order to them. She did not know the history but assumed since I ordered it it was ok to confirm it.
Then right away a second call from their warehouse getting approval for shipping. Again she agreed since I had ordered it. When I got back to the office she told me about the call and I could not find a number to call back. When the pa ckage arrived we got the phone number and called - only a message machine-We left a message to come pick up their parcel as we did not make any original order and certainly did not want it. They did not respond.
We faxed a copy of the shipping order with our note telling them to pick it up. no response.
Then a month later we got an invoice from them. The phone number was different. The price was exhorbitant (I sell these items in my business why would I buy them at more than I sell them for?) I phoned and spoke to two women the last of which played back her "legal " taping of our call when my friend "confirmed the shippment" I asked her to play the original sales rep's call where she misrepresented the facts. Conveniently they don't record those calls. I told her to pick it up and that I would not pay for it as I did not order it in the first place. She said I could ship it back at my expense. I insisted that they pay shipping or it would just sit in a corner of my shop until they came to pick it up.
She said she would fax me a form. It never came.
This kind of practice is a scam and the people that run it are theives. The problem is how many times they are successful because the people they usually get to answer the phone do not know. Everyone needs to be alert to this kind of sleezy practice. I am telling everyone around here.
