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Dissatisfied Customer01

Perth, AU
Registration date: May 28, 2013
0 helpful votes

Dissatisfied Customer01’s comments

May 28, 2013
7:19 am EDT
I recently purchase a large item from deals direct and because of its size it came from Sydney, I live in Perth rural. I was given an estimated delivery date and consignment tracking number which was good however I got an update to say it had been delivered to my house a week early with no signature provided and upon my return home it was no where to be seen after several days back and forth it was deemed lost in transit and that a replacement would be sent which I was still disappointed with but happy to be getting a new one, after another 2 weeks waiting I received confirmation that it had been delivered but to the telecentre in the I live, I live about 15 kms north of town as apparently they wouldn't deliver to my house even after paying home delivery fee. after all that Ive opened up the box and everything is scratched and there were two holes in the paneling rendering the product useless, the courier was Allied Express, definitely not buying from them again.