I have had a similar experience with Clear Choice in St. Louis. I had 27 windows replaced about 3 years ago. I am having trouble with 3 of them and I have tried contacting the local Clear Choice office that is listed on the Clear Choice headquarters website. The local office is no longer in business. I have sent emails to the company headquarters. No reply in over a month. I have contacted the BBB where the Clear Choice headquarters is located and filed a complaint. The BBB sent a copy of my complaint to Clear Choice twice now and no response from the company in over 3 weeks. A lifetime warranty is worthless if the company will not respond to a customer after they have your money, which is obviously what Clear Choice is doing. My next step will involve legal action.
