Professional Realty Management — Tenant complaint
Back in August 2011, I was in the market for renting a house. After looking at several properties in the area, my boyfriend and I decided on a nice family house that was managed by Professional Realty Management (PRM). Since moving in we have had nothing but trouble from Professional Realty Management. On the walk-through papers we had indicated a number of issues that needed remeding, including an unstable dishwasher. My boyfriend had also let the maintenance man from Professional Realty Management know about this as well as problems with the air conditioner. He said he would let PRM know. We were never contacted about maintenance coming to look at this or fix it. My boyfriend again contacted PRM about these issues and they said they needed to contact the owner. Again, weeks passed and we heard nothing. At this point, we noticed that no one was coming out to cut the grass or trim the bushes as had been stated in the ad and told to us by the company. We wrote a letter saying that these things needed to be fixed or, as allowed by law, we would deduct the cost of the repairs and gardener from our rent. Two weeks passed and again nothing. By this time our November rent was due and so we had the grass cut and the dishwasher fixed and deducted it. Needless to say, Professional Realty Management came after my boyfriend and I. They have done nothing to try to fix problems with our place and have only continued to demand rent. I wouldn't recommend this place to anyone.