Procraft of Virginia, Inc. — Their inferior product damaged my house!
I had Procraft apply their liquid siding to a house in Kitty Hawk, North Carolina. They told me that it would water proof the house and eliminate my need for paint. I had some damage to the inside due to the TyVeck failing. It looked wonderful the first year and dried the inside of the house to where there was little damage to fix. I paid them $9,000.00 for two sides of the house. Two years later, rusty nail stains were popping out and I cracks in the coating appeared. I called them several times. They had changed managers from my first complaint. However, when I called the last time and told them I wanted to speak to the owner, the manager told me he would take care of it. Why could I not speak with the owner? I even allowed their workers to stay in my house while they did the work so they wouldn't have to rent hotel rooms for them. Much to my dismay because they left paint all over my furniture and cigarette butts all over my yard that I had to clean up. I made a complaint with the BBB and Greg Dethridge's reaction to my complaint was to lie to them by saying that they had showed up to do the work and I did not. I never set any such a thing in motion. At this point it is not only the warranty work but the damage to the inside from wind driven rain. I had spoke to them over six months ago and they did not make arrangements to do the work. The manager said he would call me back in a few weeks when it was convenient for him and I never heard from him. I was at the house each time I would call and ask them to come. They never would when I was there and then they lie about making arrangements to do the work.
I don't know who they made arrangements with but it certainly wasn't me. They are trying to weasel out of the damage to my house that was caused by their inferior product!
Procraft of Virginia. Virginia Beach, Virginia.