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CB Financing and Loans Review of Principal Reduction Scam
Principal Reduction Scam

Principal Reduction Scam review: Principal Reduction Scam 118

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Author of the review
5:23 pm EDT
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If you are working with a company who offers you a principal reduction and ask for upfront fees. Realize that this seems to be the latest Scam for desperate homeowners who are trying to save their homes. The Guardian Group was shut down as they were a scam offering principal reductions. Companies like Atlantic Mutual, Investors Finance Inc, and Principal Reduction Experts are selling the same story. There are many others out there. If they are offering principal reductions for upfront fees, this should be a warning! Proceed with caution!

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casirole
, US
Nov 23, 2010 6:19 pm EST

Principal Reduction Group owned by Brian Cutright is a scam. They were previously Paragon Financial and after they scammed everyone out of their money back guarantee, they moved on to a new name to start all over again. The new name Principal Reduction Group. I got scammed out of 5, 000 after they were unable to modify my home after a year and after promising it would come through before the bank sold my home. Please do not give this company any money upfront. You will not get it back.

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Robtff
Tucson, US
Nov 23, 2010 4:24 pm EST

Queen Creek Mortgage/Mortgage Protection Group in Mesa, Arizona is a scam. They shut the doors 2 weeks ago and haven't returned E-mails or phone calls. The owner Ray Teerlink has bailed with the money. Because I posted a report on [redacted]s, he has called and harrased me on the phone. I started the loan modification back in Feb of 2010. I have since been rejected twice by Wells Fargo and not once did MPG offer to refund my money. Ray Teerlink made it very clear on the phone yesterday that because I posted on that site he would place me last in line out of 500 or so people to get a refund if I got one at all. His phone number is [protected]. Looks like he still is in business with a couple of other mortgage companies. Avoid any business with this huckster!

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AZpissed
Mesa, US
Nov 22, 2010 10:37 pm EST

Has anyone heard any recent news on Atlantic Mutual? Looks like they may have closed up shop.

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sanjose_under_water
, US
Nov 19, 2010 9:44 pm EST

Sadly these suckers can take our money and not do anything. How can their contract be valid as they have not closed even single mortgage. They are not returning emails or phone calls. They will answer my call if i give wrong name on the call, I think they are still signing up people for PPIP.

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Taken By Atlantic Mutual
, US
Nov 19, 2010 3:47 pm EST

YEP ATANTIC MUNTUAL IS A SCAM!
In October all 3 of the 4 properties I placed with them were suppose to close and I was suppose to have new mortgages on them at their present appraised value because "they were working on Wells Fargo loans first". My other home whose servicer is Bank of America was to be refinanced with a new mortgage by November. The sells rep. Brandon Buck has left. But before he left he explained the problem. They could not unwrap the securities, supposedly because of the lost paperwork by the banks because of the use of MERS. Whatever! I don't think anyone ever could. I have left several messages for Brooke she has emailed me back with "their new plan" to request paperwork from the banks which the banks will not have. Then this will put me in a good position to negotiate a better loan modification deal because I will have evidence that they have not the proper loan documents on my house. Brandon told me back at the end of Sept that the PPIP program is dead and they are not able to buy any mortgage backed securities because the paperwork is all screwed up by MERS. But what I think is. . . . is that they couldn’t because you can't just buy one mortgage out of the bundle. Think about it. Let's say you have only 200 clients that got loans over the last 5 years. What are the odds of any of those loans even being in the same mortgage back security? Not good right? Then how are you going to buy just that mortgage out of the bunch to refinance it? Ok if you can’t how can you afford to buy the whole bundle of loans when you are just a small company like Atlantic Mutual? What are you going to buy a whole bundle to help out just 5 of your clients then another whole security for another 10 of your clients etc? Plus who are you going to contact to buy a piece out of that security the brokers at the big Wall Street firm that bundled the loans together and then sold the shares to off shore investors? Or maybe all the individual share holders? When I signed up I knew this would be a long shot but what put companies like this in business in the U S Treasury website making the program seem legit as far the treasury department loaning Tarp money to get toxic assets off the books of the banks and move the economy forward. Even if you Google PPIP you get legitimate news stories about what the PPIP program is and how the large Wall Street firms that created these mortgage back securities are now going to get tax payer dollar to buy them back again at a discount, too De-Toxify the bank’s balance sheet. So I took and shot after visiting the U S Treasury website and read some news stories and signed up with Atlantic Mutual.
I have left several messages for Brooke requesting a refund. As per your blog she is always asking someone to contact her yet she never returns my calls and I’m a client. I was advised by Brandon before he left to let my house go into default so when they get the paperwork back from the bank showing that the bank has no paperwork on my house then the bank will negotiate with me. Because as I explained to Brandon both Wells Fargo and Bank of America will not let me short sell my houses or give me any loan modifications until I am 90 days behind. Yet as I explained to Brandon the Atlantic Mutual contract basically says if I do not stay current on my mortgage or any of my financials go bad I am disqualified from their program and this voids my side of the contract and I can not get a refund. So you see this is a trap.
What really has clinched it for me is that back in September Brandon told me PPIP is dead and but they have not changed their website to represent what Brandon has told me over the phone or what Brooke has emailed me which is that their new business strategy is “let’s prove the bank has no paperwork” then they crumble and modify your loan. As of today this is what their website is selling.

WHAT IS A PRINCIPAL REDUCTION PROGRAM (PRP)?

**THIS IS NOT A LOAN MODIFICATION OR A FORECLOSURE PREVENTION SERVICE**

Principal Reduction Program (Often referred to as "PRP" or “Principal Reduction Loan”) is a program designed to help people who owe more than their house is worth. It’s a “Property Relief” program for people that are “upside down” in their mortgage (negative equity), meaning the property is worth less than their current mortgage.

Through the Principal Reduction Program, we work with a federally-sponsored program known as the Public-Private Investment Program (P-PIP) to purchase your current mortgage at a discounted rate in order to replace it with a new, better mortgage. The PRP offers you the following benefits:

Obviously after admitting that they can’t buy and modify loans and they are taking the “were going to prove the bank doesn’t have your deed of trust so they can’t foreclosure approach and then they will start the play nice and just give you a loan modification because Bank of America will be quaking in their boots when I or Atlantic Mutual approach them with this evidenced. If this is truly all they can do for me and this is their new business model then why is their website still selling the will replace your loan with a new one. My feelings are it is because unfortunately this is the best scam to get new clients. I am not going to put my phone number or name here but I will leave another message for Brooke along with forwarding this post. I will update you all. Also I am going to call the Better Business Bureau next. After that contact the federal government about the PPIP program because their website is perpetuating these types of companies. My congressman is next Harry Reed just nearly lost so maybe he will look into the Treasury website and Atlantic Mutual and see how the Treasury is legitimizing these types of fraudulent companies. Next will be to find the articles I read in the newspapers and get the reporters to update the information about PPIP and how it is not something that will ever help the homeowner so that others who research this will not sign up with company pedaling PPIP.

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sanjose_under_water
, US
Nov 17, 2010 4:26 pm EST

Altantic mutual turned out to be scam artist too. I paid 1k in February hoping they are honest company and will work on principal reduction program. After 9 months they have done nothing. They are not returning phone calls and emails. Agent I used work with left. Almost month ago they mentioned they are not making head way in principal reduction program so they are looking into lawsuit option. Since then there was no communication to me. I just hope, i could sue them. I posting this message as warning to fellow home owners about this company. I don't know if i will get back my money. If anyone has suggestions on getting my money back please share, i will appreciate your help.

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sue Deyo
Goodyear, US
Nov 03, 2010 9:18 am EDT

WOW! I was making my husband wait to do the Tarp program with Alantic Mutual. [protected]. Oh the other Numbers I gave a friend were Temporarily disconected . Then she found this blog. They are listed on The better Business And I found anyone can pay to be on the list . Then I see in her Blog that no portfolio has closed as of yet, I have been in real estate over 25 years. The representitive had an answer for every question. One I failed to ask is In the end who hold the deed and title in the end. It is terrible that so many people have been taken by scams . Everyone is hurting and lost so much already and just seeing if they should stay or go like the rest that have left their homes. There are a bunch of us that need help with upside down mortagages and it is thru no fault of our own that this has happened to us . We had ligitimate jobs, Addequate down payments and credit and did a 30 year mortgage. while others did no down, no Doc intrest only loans and never qualified for the homes. I had two neighbors 40.000 income on 1?2 off 550.000 homes and they did not qualify at 1/2 off and the rest of us that put down a few hundred thousand and are now so upside down . We put so much into our home and look where we are now nowhere. Modification has done nothing except prolong the inevitable . It will take 20 years to get 500.000 and 600.000 for uperscale homes very sad. Everyone is correct if there was a good solution we would all be enrolled and running ... Hopefully Somehow Someway There will be help ! Thanks for the warning ...Arizona Resident ...

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Loren from FL
Lehigh, US
Oct 26, 2010 1:05 am EDT

After reading through most of the comments on this post, it is apparent that there are a few people posting information on this blog with no other intention but to be annoying or to put a negative spin on a company (Atlantic Mutual) that has done nothing to deserve this type of treatment. I am one of the 200+ clients that has faith in Brooke and her team. Sure, I have been wondering what the status of my file is, but each time I call, I am able to speak with someone which is all I can ask at this point. I personally believe that patience will pay off here and am looking forward to the end result. I appreciate the fact that Brooke has been responding to the comments about her company which I do not see anyone from any of the other "scams" doing.
Here is the good news for all of those bloggers who have negative things to say without backup...YOU DON'T HAVE TO PARTICIPATE! I will be glad to post about how well this worked when it comes to fruition so you are not left wondering.
One thing I do ask of you though...quit saying negative things that can obviously weigh heavily on people's personal decisions if you have nothing to back up your accusations.

Thanks - Loren from FL

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Mez52
Lakeway, US
Oct 14, 2010 10:46 am EDT

i have a copy of one of Atlantic Mutual LLC's contracts.

It says basically they are consultants there to assist. They don't say they will deliver anything.

To put it another way, would you pay someone to help find a roofer for your house without any guarantee there will be a roofer?

Here is what the contract says for their services:

QUOTE:
1. CONTRACTED SERVICES
a. Client hereby retains Consultant; and, Consultant does hereby accept its retention by Client.
b. Consultant will provide consulting services as indicated within to Client. Client understands that
any fees collected are for these consulting services. Such consulting services will be performed
on a best effort basis and include, but are not limited to, the following:
1. Initial Client intake and interview
2. Assessment of Client’s file to provide individualized consulting
3. Assignment of a personal Financial Consultant
4. Recommendations for resolutions to Client’s financial, credit, debt, and/or homeowner needs
5. Identification and initiation of programs available to and desired by Client [please mark
program(s) to be completed as part of Agreement] (See Addendum 1 for description of
programs):
O Debt Management
O Short Refinancing
O Principal Reduction
O Lender Negotiations
O Bi-weekly Payment Schedule
O Reduced Insurance Premiums

3. “Principal Reduction”: A program where a borrower in a negative equity mortgage is able to reduce the principal on the current mortgage to the current market value on the property. As a result the property has a new fixed mortgage with a new lender at the assessed market value at the time of closing. The amount of the new principal is based on the current and new lender’s negotiated property value assessment. [No third party fees apply or will apply.]
UNQUOTE.

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Mez52
Lakeway, US
Oct 14, 2010 10:40 am EDT

I read the Contract from Atlantic Mutual LLC.

They provide assistance and there is no statement that guarantees they will deliver a Principle Reduction. They provide "consulting services" only.

To put it in another way, if your house needed a new roof, would you pay someone for to help find a roofer and no guarantee that they will actually find one? And at what cost?

Here are the services described in the Atlantic Mutual LLC Contract:

Quote:
1. CONTRACTED SERVICES
a. Client hereby retains Consultant; and, Consultant does hereby accept its retention by Client.
b. Consultant will provide consulting services as indicated within to Client. Client understands that any fees collected are for these consulting services. Such consulting services will be performed on a best effort basis and include, but are not limited to, the following:
1. Initial Client intake and interview
2. Assessment of Client’s file to provide individualized consulting
3. Assignment of a personal Financial Consultant
4. Recommendations for resolutions to Client’s financial, credit, debt, and/or homeowner needs
5. Identification and initiation of programs available to and desired by Client [please mark program(s) to be completed as part of Agreement] (See Addendum 1 for description of programs):
O Debt Management
O Short Refinancing
O Principal Reduction
O Lender Negotiations
O Bi-weekly Payment Schedule
O Reduced Insurance Premiums

6. Introduction to third parties to facilitate Client’s applicable program goals
7. Assistance with and facilitation of completing Client-centered program objectives
8. Continuing counseling and assessment services throughout applicable program(s).
9. Any such other activities that the parties mutually agree to in addition to the indicated
program(s) in 1.b.5., all with the objective of accomplishing Client’s goals.
c. Consultant shall devote such time as, in the sole discretion of Consultant, to the performance of his duties, is needed to fulfill his duties under all of the terms and conditions of this Agreement.
d. Both parties intend this Agreement to be a personal contract between Client and Consultant, Atlantic Mutual. Any contracts entered into between Client and a third party or Consultant and a third party for other contracted services shall be deemed separate and independent, even if a result of the consulting services of this Agreement.
Unquote.

Here is the description in Annex 1 on the Principle Reduction Program"
Quote:
3. “Principal Reduction”: A program where a borrower in a negative equity mortgage is able to reduce the principal on the current mortgage to the current market value on the property. As a result the property has a new fixed mortgage with a new lender at the assessed market value at the time of closing. The amount of the new principal is based on the current and new lender’s negotiated property value assessment. [No third party fees apply or will apply.]

Unquote.

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Brad-r1
Fremont, US
Oct 05, 2010 2:32 pm EDT

Look here,

/URL removed/

Looks like Queen Creek Mortgage pissing off lot of people and appers more and more like it's a scam as well.

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Save1home
Oakland, US
Oct 02, 2010 1:04 am EDT

Try this non-profit. their programs is free and no upfront fee or even after you qualify. You can pre-quantify on their website too.

www.save1home.org

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JoeChicago
Peo, US
Oct 01, 2010 1:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear all,

Im a home owner in Arizona who's house went from being worth $515, 000 at it's highest appraised value to less than $209, 000 based on current homes on the market on my block that are larger than my home with larger lots that are not selling.

I received a letter in the mail from Queen Creek Mortgage LLC stating that I was Pre-Qualified for a Principle Reduction Program and of course called immediately to find out more information.

A brief history first, I moved to AZ from the midwest before the boom. I purchased my home for $434, 000 and one year later it was appraised at $515, 000. When I moved to AZ the lender stated that I was an investor as I did not currently have an AZ address and they charged me 9% interest on my 1st mortgage and 14.5% on my 2nd (Welcome to AZ). I moved for work and wanted to live near friends and family that moved here back in the early 90's so I took the house. I knew that I could refi it after 2 years and I did. I got my mortgage down to 5.5% percent and my 2nd to 0%.

The market as you all know crashed and I now live in a development that is only about 8% complete. The builder was going to build 650 homes but only built 50. My house is surrounded by 7 empty lots and the builder put a stop on building for the next 5 years. There are 5 lots behind my home and 2 to my left. There are 8 homes on my small block of which 3 are empty. The home directly in front of me is on the market for $209, 000. The home was purchased for $460, 000. Each month the value drops and more and more weeds grow. The owner bought the same day as me and tried doing a short sale but was unable to and lost the home. Out of the 50 homes built I know of 8 on the market asking 1/2 and less of the purchase price. There are many many homes that are vacant and more and more home owners are moving out (walking away) bringing my home price even lower and lower.

I took a hit from work when my position was modified and had to get 2 roommates to continue to make my ends meet. I am current on my mortgage but not sure for how long as one of the roommates is a student and he just finished his courses and is moving out in Oct. I've tried looking for a new roommate without luck as of yet.

Everyday I get emails from Zip Realty with homes in my area selling for 1/2 or less than my home and no one is buying them as no one is qualifying. At this point I'm torn as to what to do. Do I walk away? But then where will I go? I can't buy anything with my current credit score unless I come down with 40%. I don't know about you, but I don't have any savings and live from paycheck to paycheck now.

After I got the letter from Queen Creek Mortgage LLC I called them and I told them that my house is worth less than 1/2 of my current mortgage of $434, 000. I gave them my address and they told me according to their computer my home was worth about $278, 000. Yet homes that are larger than mine with larger lots right next to my home aren't even selling for $209.000. They told me that I still qualify however and that I should go in for a free consultation. And while I live 1 hour from their office I went. But before I did I gave them pertinent info about my situation over the phone and asked if there is a fee associated and what it is because I'm strapped . They said there was but could not tell me as it varies from case to case. They couldn't even give me a rough estimate, not even after I gave them my address and they could see how much my home was "worth" and how much I owed. This was very strange to me and they kept insisting that I go to their office. They were able to tell me that they can guarantee my mortgage will have it's principle lowered but not by how much nor how soon nor for how much. They also stated that if they couldn't do it, my fee would be refunded.

I drove the 1 hour drive to their office and was told within less than 10 min of getting there that I did not qualify. The house qualifies but I do not. And here is the kicker. In order for me to qualify, I would need to make $6, 000/month. I currently make about $3, 500/month and my mortgage comes to $2, 600/month. Not only do I make more than my payment I have roommates that pay for all my other expenses (utilities) so all I worry about is the mortgage. With the new Principle, I would pay about $1, 200 less than my current mortgage. Lets do simple math. I make between $3, 000-$4, 000/month and my mortgage would be $1, 400. If I'm able to make my payments now with as much as 87% of my income paying for the house, why would I need to make $6, 000 to have a mortgage payment of $1, 400? I'm single, have no kids, no pets, I don't smoke, I don't drink, in fact I mainly work from home and don't even spend that much on gas. I cook my own food to make ends meet and I do make ends meet.

It was such a slap in the face to have Queen Creek Mortgage LLC have me drive 1 hour each way, plus the nearly half an hour I spent at their office only for them to say I'm sorry. I'm sorry, is not acceptable when you just made me waist my time after you told me in a letter and on the phone that I qualify. Granted I went there because I was desperate to learn more about their program, but they could have saved me and themselves the time to tell me over the phone I'm sorry but you do not qualify because you don't make enough.

If anyone is sorry it's me. I'm sorry, but how does it make any sense that only if I make $6, 000/month would I qualify to get my principle reduced. Where is the logic in that? If I made $6, 000/month I would not have roommates and I would not be desperate to lower my mortgage. The only other way that I would qualify is if my home value was $170, 000 or less which I'm sure it is as there is a house exactly like mine same model and all on my block that sold this year for $150, 000. And now with 3 empty houses on my block one of which is the largest model and has a larger lot is not even selling for $209, 000 more homeowners are leaving.

Someone please explain why programs like this only help the rich and not those that need it? After I was told that I don't qualify I was told to come back if my situation were to change (i.e. if I were to make more money).

If hell froze over I would not drive back. Not even when I was there could they tell me what their fee was and they did not care one bit about me or my situation. I brought document after document for them to see that I'm current on the mortgage, I had tax docs from Maricopa with my taxes yet they used the number off of my mortgage statement that was wrong as it was based on last year (2009) taxes. Nothing was looked at other than the mortgage statement for next months bill showing I'm current, and some site that stated my house is worth $278, 000 when none of the homes in my community are even selling for $210, 000.

They waisted my time and were unprofessional and very elusive. The could not give clear answers and were not interested in seeing how else they could help if in fact they could.

Do NOT waist your time with Queen Creek Mortgage LLC. If you can't afford your house or if you are just making by the skin of your teeth do not contact them as they will not help you. They also sent me another letter prior to the Pre-qualified Principle Reduction letter stating that they can lower my payments to about 1/2 by doing a loan mod. When I asked about alternative options I was told that they no longer do loan mods. Forgive me, but is that not what a Mortgage company does? They do loan mods, well not this one... Everything about them SCREAMS SCAM... Stay as far away from them as possible.

Joe

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M72Men
Orlando, US
Sep 24, 2010 11:01 pm EDT
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To all readers out there, I did a lot of check on visionoffaith.org and so far I have only found 1 discrepancy between the company that owns the website and them. This was, that the register company (The one that owns the website), That name does not apppears anywhere as a legitime business, not even on the BBB, but everything else match. all services including tel #s, business address, person in charge and others have been register to the same address. and they are actually moving to a different location in CA which is bigger in space. I have not call them yet in order to see if we can do business, but I am very close to it. I wish they can post here any cases that they have closed in order to make me fully trust them. If anyone out there can find anything else about them that might be negative or positive, please post it here. This company with no upfront fees seems to be legitime, but ones again, Do they have close any cases?

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M72Men
Orlando, US
Sep 24, 2010 10:45 pm EDT
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Ms Brooke

Once again thanks for those stories about people that you refunded. My point is that there is no area in your contract that talk about a refund for unsatisfied customers... Why it does said is if you are not able to perform services. If you refunded these peoples by good faith, God Bless you for that action, but it does not said it on your contract and that was my whole point.

Did you guys close your first case? Because according to your rep, the one I talked to, your first case was going to be close in september. Did you guys accomplished that?

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FoolmeOncenotTwice
, US
Sep 19, 2010 6:32 pm EDT

I agree and think that Queen Creek Mortgage, LLC may be a SCAM as well. I spoke with a woman who got real snippy with me saying things like "well if you are happy paying your silly mortgage on a home that you know yourself you will not be able to pay because you just told me that" when I told her that Im skeptical of companies that charge an upfront fee. Basically she told me it was because "they can". I agree. However, that is a HUGE RED FLAG to me. If they truly have $500M to put up for houses, why can't they afford to NOT charge me X amount of dollars until it goes through? Because it's not real! She also told me she could not ttell me how much the program costs and what fees there are exactly because she was not a loan officer and was apparently NOT ALLOWED to give me that info. HOWEVER, she had NO PROBLEM giving me all the details about TARP and how that works and where the money comes from and how everyone gets paid, etc. Also seemed to be info that shouldn't be allowed to come from a secretary. She also claimed to have a certificate on the wall that showed their license. AWESOME. I have a certificate that says Im president. So what? I want to see proof and speak with homeowners that have been helped by this company before I do business. If you arent willing to talk to me over the phone and give me details about the progam, theres another red flag. Im not driving to Mesa to get the run around.

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Concerned in Arizona
Peoria, US
Sep 14, 2010 1:07 pm EDT
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Queen Creek Mortgage LLC is a scam operation and must be avoided at all cost.My recomendation for anyone all ready involved with a PRP with this company is get arefund immediately if they will give it to you.Having said that it is highly unlikely that will happen so i furthermore recomend calling the Attorney Generals office and reporting there operation before we have another Guardian group Fund scam to deal with.I have seen many complaints and inquiries about these guys and they all seem mighty suspicious in the way they run there business.

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Mikebick
Phoenix, US
Sep 10, 2010 2:31 pm EDT
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Here is another Principal reduction Scam Artists in active action in Arizona. Here is my personal experience of dealing with them.

These scam artists contacted me to offer a Principal Reduction program on my house. When I asked for more information they wanted me to come to their office for a detail discussion. When I went driving 30 mins each way the first guy Laynes Dobb explained me how with the help of Govt PPIP program they will reduce my principal more than $150, 000 and save me $800/month. Atleast he was gentle. Then When I asked for what the catch he called another guy Robert Jones I think. Robert said the upfront fee for this program is $6000 and it will take 6-8 months and upto a year to get it done. At that point I wanted to ask “There are lots of companies out there why I should I give you my business?” but the moment I said I have been looking around and there are other companies doing this. Robert got up from his sit very angrily and pretty much dragged me out of the office. He was very rude and extremely threatening. These guys are big time fraud. I saw a you family with small children walking into their office when they were walking me out. I wanted to tell them to avoid this place but they didn’t give me a chance. I hope people will find this post online and might help someone. Avoid these guys at all cost.
Here are the details about this company and related people involved in the scam.

Queen Creek Mortgage LLC
Associated with Mortgage protection Group
Address:
1223 S Clearview Ave
Suit#101, Mesa, AZ 85209
Ph:[protected]
http://qcmtg.com/

People from this company I got in touch
Initial Sales Guy: Layne Dodd
The BOSS (Very rude and hawkish): Robert Jones

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Brooke.Errett
ridgewood, US
Sep 09, 2010 6:06 pm EDT
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To the contractually concerned reader,

I apologize for not getting back to your post. I have not been on this blog since my last post and was not aware of your inquiry. I wish that you would have called or e-mailed me, so that I could have gotten back to you sooner.

As for our contract, we are not in the process of changing the contract. I am aware of your concerns regarding the absence of a clause giving a universal, anytime refund to dissatisfied clients. This is not improper contractual behavior; in fact, most contracts are nowhere near as lenient with refunds and/or as clear in language as ours. Through the course of our business, I have made changes to the contract to clear up any confusing language when a client has inquired as to language ambiguities; however, I am very satisfied with the language in this section.

I stand by our clause on refunds, because it is fair and clear. It explains the conditions under which one gets a refund and the manner in which to request one. I will not provide a contract that allows anyone to get a refund anytime, because that is poor business practice.

To answer your concerns about the clause:

1. The first sub-clause under the refund defines that there will be a refund if we discover that we are unable to provide services. This can be at any time. If after 2 weeks of having a client in the program, we discover that we cannot help them, then we would immediately refund their money. We proactively provide refunds in this area. This would also be the case if something happened with a client's situation that changed the ability for us to help them (i.e., loss of employment). Here are a few examples of clients that we have refunded early:

- A wife signed up with us and mistakenly had us run their check early. After we ran the check, she called the next day because her husband wanted more time to decide. We refunded their money immediately through direct deposit. The next week they called and had decided to move forward and paid the fee. One month later, they called again. The husband had lost his job. They completed a refund request, and their money was refunded.

- A single mother with three children signed up for our program on recommendation. The following week she realized that she wasn't going to be able to make her house payment and needed the money that she had used to sign up. Additionally, she decided that she didn't want to proceed with the program, because she didn't know if she even wanted to keep the house. We immediately refunded her money.

2. A point you have brought up several times about that same clause is the "at no fault of the client". Client fault is generally legally determined. At no point would we succeed in a contract dispute for canceling someone's contract or not issuing a refund because of a client not returning our phone call. That is NOT client fault. As further described in our contract, examples of client fault are a client lying about their financial situation in order to qualify, a client intentionally transferring title of their home without prior notification, etc. These are examples of areas where a client intentionally wronged our company, and in these examples, we would end up bearing the cost and the burden of acting on their behalf in good faith. Here is an example of a refund that we gave that many companies would consider client "fault", but we perceived as no fault of client:

- A man signed up for our program and provided the financial information for the DTI analyis for he and his wife. When he went to gather the documentation for the program, he learned that his wife was hiding $60, 000 of credit card debt; thus, disqualifying them for the program. Generally, our clients do due diligence in pulling their financials prior to a DTI analysis (as is encouraged), but this man did not. However, we refunded his money.

3. As for the "Refund Request Form", we generally submit that to clients via our 3rd party contract service, DocuSign. However, all potential clients and existing clients can request a pdf copy of the form prior to signing on or at any time during the program.

4. Last point is regarding having a clause for "dissatisfied" customers. Having such a clause would be foolish for me as a businesswoman, as who is to define "dissatisfied"? This type of language is inappropriate for a contract and would be unwise legally for me to include. Additionally, it would open my company to liability for clients who get a principal reduction from our company, but still decide that they are "dissatisfied" for some reason after the work is done (it happens!).

I encourage every potential client to have an attorney review the contract prior to signing it. If your attorney advises that you should not sign the contract, then you should not. We are not interested in taking on any clients who do not feel comfortable with our company.

If you have concerns about being dissatisfied with our service or if for any reason you are uncomfortable with the decision to join our program, then it is better not to be a client of ours. I encourage such clients to look into the other options out there. Many lenders are offering programs now to concerned borrowers. Additionally, there are nonprofit modification services available for free. Research all of your options before making any decision.

I am unable, due to time constraints, to keep up with blogging. As always mentioned, please contact me directly if you have any questions. I would be more than happy to post my responses to your e-mails on this blog. My best form of contact is through e-mail at brooke@atlantic-mutual.com. Or, if you prefer, you can call my office at [protected] and they will put you in touch with me.

Best,
Brooke Errett
Atlantic Mutual, LLC

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Save1home
Oakland, US
Aug 31, 2010 10:58 am EDT

Here is a program on Principal Reduction - Free and no upfront charge, period. Nothing to lose except time. We dont stop foreclosure so you need to submit your file early.

Offer through the non-profit...Vision of Faith at their website: www.save1home.org. No over promise. Click on the 10 min video to find out more.

If serious; email: contact@visionoffaith.org or call them at [protected] x 1

Good luck!

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M72Men
Orlando, US
Aug 27, 2010 5:42 pm EDT
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Conc. in Az

As you noticed MS. Brooke step out of this post, offcourse after I proof that she was lying about unsatisfied Customers and all she said was call me and email me, which it means keep it between us, LOL. No way Brooke! All clarifications need to be done through this post, so everyone can read it. And the BIG LYER of Joseph K, that does not even owns a property in the state of CA. and doesnt have any mortgage associate with the address he post when he create his BS website. Joseph where is your PROOF that this people helps you out with your PRP, because in this case you dont have to ask any permission to post it here, because its your own information. OVER 12 years of experience you claim? Another BIG LIE, you are 30 yrs old and you were not on business when you were not even closed to be out of high school... Or you are just adding the experience of everyone that works with you?

AZ! remember that we are according to Joseph K (Biggest LYER)(Unprofessional), extremely bored housewife LOL, just because we took the time to uncover this group of lyers does not means that we are bored. I am just going to call us with your permission THE Scam SAVERS., because we save people from doing business with this scammers. LOL.

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Concerned in Arizona
Peoria, US
Aug 27, 2010 1:06 pm EDT
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M72Men

Of course it pisses off Joseph k and his scam operation as once again he is being challenged and once again there is no proof to support his claims[aka]Guardian Group. All of these companies have grand allusions as to there ability to get a PRP and not one can perform.Oh Yea! they all claim success but no proof ever surfaces and as you said these guys like Joseph K[the mystery man] with conflicting addresses and questionable operating practices etc. would be so stinking rich from being the only company to be able to accomplish this grandoisse idea.
They all ### there way along hoping unsuspecting clients will fall into the trap and snare themselves and then the perpitraitors can get rich.Ok! Joseph K does not charge any upfront fee's he proclaims! Then how and the hell does his operation make any frickin money? That being said i would say as i did before that it's all so much BS and another scam being laid out for the unsuspecting.
So go ahead and rant and rave about your lucrative business there ol Joseph K and we will see how long your up and running before you get shutdown as well as the other derelicts out there doing this.

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M72Men
Orlando, US
Aug 26, 2010 5:57 pm EDT
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Ms. BROOKE
Are you making changes to the unsatisfied customer refund policy that does not exist on Atlantic Mutual contract, or just because I proof you that you LIE about it, you decide to step out of this post. I am posting what your contract really said about it here to let all readers out there knows that you were LYING about that policy, because what your contract really said is :

The consulting fee is fully refundable under the following circumstances:

1. After complete analysis of Client’s file, Client does not qualify for any of Consultant’s services at no fault of Client.

2. After twelve months from the mutual signing of this Agreement, Consultant has been unable to perform services for Client.

THERE IS NO AREA THAT MENTIONED UNSATISFIED CUSTOMERS...

And no areas expalined what consist on CLIENTS FAULT? Could be not returning a call? Ms. BROOKE you have never answer to this questions, offcourse this proof that you lie about the unsatisfied customers refund policy on one of your previous post here. LIES, LIES, LIES, obviously you noticed with this post that I in reality talked to one of your reps and have the contract in my possesion. One more thing I am not angry about it and from all the companies that I have talked to, yours sounds the most believable one, but the reason why I decided not to make business with you was because of all the gray areas in your contract like CLIENT's Fault not been specified

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M72Men
Orlando, US
Aug 26, 2010 5:31 pm EDT
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J. the way you express your self tells me that your age is like 30, so if I am guessing correct and you have been in business for over 12 years, then you started before you got out of high school... Last thing that I will tell you today is that you mentioned that all I am looking for is a marketing website and I have to tell you that you are WRONG! what I am looking for is someone that have a legitime business, because just a website I can create that from my home. What about been insured as a business, what about been in the BBB. What about this business having the same address registered to all services like phone, web and others, what about your PREVIOUS LIE about these people helping you out with YOUR PRP when you dont even own a property in CA according to public records in the state of CA. Come on J. No one will believe you with all these discrepancies associate with your business, at least other companies out there state that they have not close any cases yet, but YOU claim you did and Once again NO PROOF and NO Proof means LIES, just like the one you have not clarify about these people already helps you out with your PRP...When you dont even have a MORTGAGE register under your NAME...

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M72Men
Orlando, US
Aug 26, 2010 4:56 pm EDT
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Once again J. no professional work ethic, if some post offend you, keep it professional. How you expect people to trust you when your website is register to an address different that the address you report from your direct line? Second if someone is in foreclosure you dont have enough time with the PRP to save that property, also how your investors are going to approved a new mortgage to someone with obviously bad credit if the property is in foreclosure. Third you said that you have worked hard to put this team together? Where are they?, because they dont fit in a small apt. in CA. Fourth you claim that you have been succesful with the PRP, well show proof of it. Ask your clients permission and post their information here, offcourse this info have to be verifiable with information on public records. After you proof it at least I will post my tel. here or give you a call so we can chat for a while and I will post on every website that talks about PRP my apologies to you and will recommend you to every reader out there. This is my believe If I am your client and you help me out with my PRP I will post all my information here including previous mortgage payments, balances and offcourse the new one. I will scanned the closing statement and post it here. AND BELIEVE OR NOT after that, I will make you RICH with all the people that are going to be calling you. I have talked to at least 4 companies out there that works with PRP and two things they have in common are that the whole process can take up to 12 months and all of them stated that their first cases are about to close soon, which it means NO Success yet. If you are so good with the PRP, then you are a mortgage super hero TOO, just like you called the person from AZ.

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JosephK
Wilmington, US
Aug 26, 2010 2:04 pm EDT

M72Men,

YOU DON'T KNOW A THING. AND ALL YOU'RE LOOKING AT IS A MARKETING WEBSITE. enjoy it but wake up soon before you miss the train...

as for the other bored housewife: "Concerned in Arizona"

WATCH YOUR LANGUAGE... obviously you're very concerned and it looks like this is all you do.

you called me a "worthless ###" out of the blues. BUT if you only know how many houses we've taken out of foreclosure at the last minute, to give them back to their owners, YOU WILL BE ASHAMED of yourself.

Since you were concerned about my name:

My name is Joseph Khadige and my DIRECT phone number is:[protected]. WHAT IS YOURS?

We have been in this industry for over 12 years, we have HELPED many many families, and we will continue doing so.. Whether you believe or not.. THIS is the last of MY CONCERNS.

To all other readers:

I understand the extremely BAD reputation of loan modification firms and brokers, which is the main reason why WE DO NOT CHARGE upfront fees, NOR closing cost.. WE HAVE worked very hard to put this TEAM of investors, negotiators, processors and underwriters, agents and more, together, to be the UNIQUE COMPANY offering this FREE PRINCIPAL REDUCTION PROGRAM.

WE WILL ONLY MAKE MONEY FROM OUR INVESTORS WHEN THE FILE CLOSES

Unfortunately, AFTER completing such project, putting the right team in place, and work hard on a lots of homeowners FOR FREE until closing (2 to 4 months), we still get harassed by some bored "NERDS", trying their hardest to be mortgage SUPER HEROES.

Best Regards to all readers and apologies,

Joseph K
"www.LowerMyPrincipal.US" is here for you

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Concerned in Arizona
Peoria, US
Aug 26, 2010 12:36 pm EDT
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josephk
Just another ### lying scamming company from what i see. You do not even list your last name.When will this madness end and you worthless ### just go away and leave the innocent hardup good people alone and find an honest way to make money.There is an old addage "some men rob you with a gun and some will rob you with a pen" which catogory do you suppose this scam fits within.

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M72Men
Orlando, US
Aug 26, 2010 12:23 am EDT
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J. I am not harrasing those that do not deserve it, my point was and is why you published that these people helps you out when in reality is you, that right of the back dont let me trust you at all. Second there is no business associate to your website which it means, you just own the website and there is no company register to it. Third the register owner of the property that you claim to live is no one name Joseph according to public records. Can public records have a mistake?Can you probably hold a leasing contract? Maybe? But once again how do you claim that these people from .US helps you with your PRP when according to the name you provide you dont even have a mortgage associated with that address... Fourth your work ethic is terrible, because if someone is attacking you like you said with some comments on this post and you have a legitime business, you were suppost to be very professional and just clarify the issue instead of calling the person an extremely bored and ignorant housewife, when you dont even know my gender. As you noticed on previous post some negative comments were made by others to Atlantic Mutual LLC and Ms. Brooke and guess what? She always respond in a professional way regardless of the comments; professionalism that you DONT HAVE and that is why I will never do business with you. I wish you the best and success with this PRP that seems to be kind of impossible to achieve for all companies out there. And for the Identity Theft that you suggest they will try to restore your credit, but is not a garantee, because I read their agreement, and most of these companies if your identity is taken by someone else they only paid you about 25K. which is nothing compare to the damage that this will cause to someone. GOOD LUCK!

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JosephK
Wilmington, US
Aug 25, 2010 1:45 pm EDT

M72Men... I am a business man and I know talk is cheap, so let us start some action and bring about some proof, I am sure we can both agree upon that. Earlier you stated you almost called me, so I am going to assume you are in need of a principal reduction what better way for you to receive proof then submitting your file to me. There is no fees throughout the process which means YOU WILL NOT BE CHARGED for a principal reduction.

If your fear is truly Identity theft and you believe that is why we are doing PRP I must somehow assure you that identity is not our business, I am personally going to sign you up with a third party identity theft shield that does 24 hour surveillance on your social security, your driver's license, bank accounts etc. The company is PrePaid Legal, publicly traded on the NYSE and has one of the best known identity theft protection out there. If any ill activity happens they will contact you immediately if you say it is fraud or due to theft they themselves go and restore your identity. You have nothing to lose, no scam can be happening, and maybe you can receive a better deal than a modification at 6%.

I hope you will stop harrassing those that do not deserve it.

thank you

Joseph

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Samazf
Mesa, US
Aug 24, 2010 6:32 pm EDT
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Randy, I went to Queen Creek Mortgage too, and got the same deal. Wayyyyy too expensive and I have already found some brokers that are less than half that just by calling around. But I'm still shopping for the right fee.

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M72Men
Orlando, US
Aug 24, 2010 12:49 am EDT
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One more thing J what proof do we have that Joseph is your real name and that the address you post from an apt in CA is really yours? Your are a waist of time like others. This is what you post on another website... I know someone that helps me out with my PRP and they didn't charge me any upfront fees and then you wrote your stupid website. Why lying? Why not saying I can help you with your PRP with no upfront fees? That is how you want to get peoples trust? But I got to give you a little bit of credit, because I almost fall into it and give you a call, but because I am smarter than you I made the proper checks and realize what kind of BS business do you have or trying to build.

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M72Men
Orlando, US
Aug 24, 2010 12:34 am EDT
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Hello Joseph the only ignorant and lyer here is you, because you publish in another website that these people really helps you out when in reality you have not accomplish anything at all and no one really help you like you claim. One more thing if I have nothing better to do why are you writing BS on this post? Do you have anything better to do? Like working on your cases? If any? To all readers out there. There is no company at this time that have proof of been succesful about this program.. NOT even you Joseph LYER... Be a little bit more professional and have a little bit more of work ethic and tell people out there that no one have ever help you out with your PRP, but that you are willing to try to help people out. And 1 more thing why you are not on BBB. And I already found something better to do and is to uncover LYERS like you and scammers. Do your self a favor a show proof of your success.

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JosephK
Wilmington, US
Aug 23, 2010 6:54 pm EDT

ATTENTION ALL READERS ***FREE PRINCIPAL REDUCTION PROGRAM***

I AM JOSEPH, who was referred to as the ###**** in the prior comments above by M72Men.

Please, check out our website at: www.LowerMyPrincipal.US

We offer No Upfront fee and NO CLOSING COST principal reduction program, (AKA short refinance)

Unfortunately, the Super Ignorant M72Men is really bored and has nothing else to do but leave comments and chit chat like the extremely bored housewife.

I also think I am a little smarter than buying my scam website under my real name, and my real address, than go screw all homeowners, and expect nothing to lead back to me.

www.LowerMyPrincipal.US is only ONE of our marketing websites we use to get the message out to the homeowners who really need our services.

I am definitely positive about our program, and willing to prove myself without getting any money from the homeowner, not upfront, and not after closing, which is why M72Men is bot hurt by us.
WE GET PAID BY OUR INVESTORS.

Do not hesitate contacting me for any question you may have,

My Direct number is: [protected]

OR by email: info@lowermyprincipal.us

Thank you all for reading, and to M72Men, do yourself a great favor and find a better thing to do, immediately.. the sooner you get it, the better...

Bruce Inman in Florida
Bruce Inman in Florida
Bonita Springs, US
Aug 22, 2010 10:13 pm EDT
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wow - I just read the "thread" on complaints board all about Principal Reduction --- many posts, mostly negative and un-believers in the idea of principal reduction. The only acceptable answer to all of them is a "no fee principal reduction" program, with no up-front fee AND no after completed fee = NO FEE. I have found only one that looks to be completely legit. email me for details at floridaloanprincipalreduction@gmail.com
NOTE: identity theft is a real problem and I can provide info on a great protection with restoration plan that appears to be one of the best available

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M72Men
Orlando, US
Aug 21, 2010 6:16 pm EDT
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To all readers there is another ###**** that is call joseph I dont recall his website now, but it ends on .US and he claims that this people really helps him with no upfront fees... I did the checks Joseph is the owner of that website and its running his business from his apt # 85 in California, yes its true no upfront fees, but how are you going to give all your information including SS#, banks Acc#, Etc to someone that does not have a legitime business and claiming that they help him out when he is actually the owner of the website. Please do the checks on website owners, get their IP address from an email they send you and do an IP check to find out from where is coming from. BBB is a good tool to do some checks too. Check also if they are incorporated, Insured and which company (ies) back them up. Remember something once these scammers get all your information, they can sell it to anyone and you can end up been a victim of identity theft...

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M72Men
Orlando, US
Aug 21, 2010 6:03 pm EDT
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Ka in Az I will not pay any amount upfront to any company up there, the amount they are requesting from you I think is too much, there is other companies upthere that charge way less than that, but once again none of these companies have any proof of success... A couple of things to do is let them send you an email with the information and their contract, then look for their IP Address of that email and do a IP address check, This is what I found out... The IP address shows that the email they sent me was originated from another location other than the one they claim to be located. ? Why? Who knows? Talk to your mortgage company and tell them that you will return the property back to them now and that you need the papers to be sign. Once they find out that your property value is way less than what you own, they are going to be willing to negotiate with you. This is what I got so far with my bank... Interest reduction to 6% and they locked for 3 years. I know is not the best deal compare to principal reduction, but none of these companies have any success on their program. I was having an adjustable motgage by that time and I was already at 7.75%. Depending on your mortgage sometimes once they give you a better interest and you keep up with your payments for 6 months or more, then they will lock you on that % for the rest of your mortgage life. GOOD LUCK!

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KA in AZ
Phoenix, US
Aug 21, 2010 3:59 pm EDT

I have made many attempts to reach PRG over the last 2 days with no response. I have left several messages with the main office and with the answering service. I have also left messages at George Bobb's number. Everyone I have spoken with has said they will have him get right back to me but I still have not heard from anyone. My husband has also tried to reach George with no luck. I am taking their silence to mean that the company and George are running a scam, any legit business would have gotten back to us after the first day of calls and emails.
Again if you are contacted by a group in Scottsdale, AZ called Principal Reduction Group LLC, please stay clear!

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concerned in mesa az
Phoenix, US
Aug 20, 2010 11:41 pm EDT

I got home from work checked the mail and seen a letter from desert schools fcu and proceeded to open it. After reading the convincing letter about not another loan modification...Pre approved hurry act before the home goes to auction... At the bottom of the page the footer I noticed it was from the Mesa AZ "Queen Creek" same as above comment only I haven't gone in person and will not consider them or anyone else...The banks will let the houses foreclose and all the people not making money in real estate are now believing the ### and looking for there commission and are pushing this new scam to make money..Its really sad how corrupt most people are...Think about it if your thinking of Queen Creek folks..Why disguise the letter into making me believe it was from the bank? Also it makes most sense when something is to good to be it usually always is ...I going to go down and threaten to stick my fist down there throat trying to steal my money so blatantly!
Thanks for the info concerned in arizona...

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Johnny7
, US
Aug 20, 2010 9:51 am EDT

Hello every one.
I am currently upside down about 135k on a 5 year arm that has expired.
My question is... Has anyone heard about a company that goes by the name of UDM FINANCIAL SERVICES?
Which for a upfront fee of $2500.00 They will buy my home and sell it back to me at 90% in today's market value at a prime plus 3.
I haven't been able to find much about this company.
Any info will be appreciated.
Thank you.

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Concerned in Arizona
Peoria, US
Aug 19, 2010 2:49 pm EDT
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jboise Thats cool you took the time to find out all you can about these cheatin scammers.If more people including myself would have dug deeper into the Guardian Group LLC both here in AZ and CA as well as other locations we might have saved millions that these ###s[Brain Prehoda-Luis Belevan-Jose Carreon and a host of other swindlers screwed people out of.The only positive spin on these fu#%heads is the AG's office is really gonna stick it to them as well as the FBI from what i understand.In addition to that; many have filed civil lawsuits and claims against these ###s so it should pretty much tie them up and put and end to there lifestyle forever.
I applaud your efforts and would hope that others check any of these potential scammers out thourghly before ever sending them a dime.If they are what they say they are then they should be able to get this done and as a matter of factual eveidence they should have verifiable info listed on their website.As per usual they do not because once again none of these so called PRP's have been accomplished and therefore they are still swattin at flies and spouting out more BS every week trying to convince the unspecting of ther great plan to reduce principal "AIN'T GONNA FRICKIN HAPPEN FOLKS" as most are becoming astute to this scam.