The complaint has been investigated and
resolved to the customer's satisfactionResolved PlayGEM Backgammon — 100.000 points paid not showing up on my account
resolved to the customer's satisfaction
Yesterday I purchased 100.000 points for PlayGEM Backgammon. I had the confirmation number from the bank that the payment was completed $1.49 for account Cre Theo.
I don't have the invoice but I have the confirmation number from the bank. See the bank message.
As requested, we're notifying you that an international transaction has been charged to your Capital One® MasterCard® account. On SEP 02, 2013, a purchase of $1.49 was charged.
Please advise ASAP. Thanks.
Find bellow the answer from your Facebook team.
---------- Forwarded message ----------
From: Jack PlayGem <[protected]@playgem.zendesk.com>
Date: Tue, Sep 3, 2013 at 12:22 PM
Subject: [PlayGEM Backgammon] Re: backgammon
To: theo <cre.[protected]@gmail.com>
##- Please type your reply above this line -##
Your request (#7286) has been updated. Reply to this email or click the link below:
Jack PlayGem (PlayGEM Backgammon)
Sep 03 12:22 (IDT)
Please send me the invoice you got and I will check the payment status.
Sep 03 11:55 (IDT)
for 100000 chips I had paid yesterday 2 $ and after 24 h I still don't have the chips in to my account . backgammon was the payment for
Submitted from: https://bg.playgem.co/backgammon/index.aspx?update=2&fb_source=bookmark_apps&ref=bookmarks&count=0&fb_bmpos=3_0
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