Phil Long HundaiBad experience!

This review was posted by
a verified customer
Verified customer

Hi. I would like to post a complaint about Phil Long Hundai-Motor City (PLH) in Colorado Springs, CO.

I purchsed a 2006 Hyundai Elantra from PLH on 9-23-06. I was promised the following:

-complete detail of vehicle
-complete repair of windshield rock chip (did send someone to fix windshield, but it was not done correctly and causes blinding light at times) -set of vehicle keys as they only had a valet key to give me -emissions paperwork -odometer paperwork on car that I traded in and on new Elantra

To date, none of the above has been taken care of. I have reported the issues above(minus the vehicle detail) to the Colorado Department of Revenue Auto Industry Divison. As of 10-13-06, PLH had received the complaint through the Auto Industry Divison with a requirement to rectify the situation within 10 days.

To date, PLH has made no attempt to contact me or rectify the situation.

Further, PLH issued financial paperwork to me stating that I was financed through JP Morgan Chase Bank. I have come to find out that I am financed through Compass Bank. I consider this false documentation.

Please feel free to contact me with any questions.

Thank you,


Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.