Pete’s Tire BarnGift certificate fraud

M
This review was posted by
a verified customer
Verified customer

Back on November 22, 2010 I bought a gift certificate from Pete’s Tire Barns, Inc. for my daughter in Rutland as she needed a new tire for her car.

A couple days ago I found that same gift certificate in her car. I asked her why she has not used it and she told me that each time she has needed a tire she has called them and was told they would have to special order it. So I guess the concessions was that she is to sit by the side of the road until Pete’s Tire gets her a tire. No…. that is not the way it works. She has always had to go someplace else to get the tire she needs.

When I saw she still had the certificate after almost 2 years, I asked her to give it back to me so I could turn it in and give her the cash. Obviously she is not going to use the thing.

I called them on Monday. I was told that they only sold one gift card the entire time that he has been there. (No wonder!!) I explained the situation and tried to work with the guy on this. He told me the gift certificate had no cash value and if she couldn’t use it I should. I explained this is a gift for my daughter and I have my own mechanic here in Woodstock. He was very nasty and when I asked for him to cash it in I was told it has no cash value. I don’t know what to do with the dumb thing. Is there any way you can help us with this?

Also I hope others can take note of this and not fall into this trap. I think it should be documented just what kind of business this is. No one should have to be treated that way.
Gift Certificate number is 18-001/10. Store Managers Initials MJN signed by Chris T Prararial? Not sure about signature. $40.00 value.

Responses

  • Ma
    MauiAL50 Jun 27, 2012

    "She has always had to go someplace else to get the tire she needs." How many tires has she needed in the almost 2 years? Perhaps you should have inquired about the availability of the tire your daughter needed prior to purchasing the certificate. Most gift certificates have no cash value and are non-refundable, and it is not as if the company refused to let your daughter use the certificate, they just did not have the tire she needed/wanted in stock.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.