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Let me begin by saying if you're looking for a Pet Supplies Drop shipper do your self a favor and save yourself a lot of headache and stay away from these guys,.
I made 45 orders with them and only 12 out of 45 where actually shipped, they over charge you for the shipping by at least $2,.00 a Package and the Do Not have a reliable Customer Service whatsoever! I started To get a lot of calls and emails from my customers asking what the * happened to the product they ordered it never arrived:.
Every time I Call Pet Stores USA they give me a horrible attitude'. they never advice you that a product is out of stock it always shows as In Stock and available when you order it on their website, and then you call a month later and inquire about the product you purchased.. they will tell you ohh it out if stock a the moment.
They claim that they are the cheapest online: another lie, they will charge you $2".50 fee for every order you make with them'. I found 4 Drop shippers to replace them with no fees and at least %20 Cheaper than these Crooks, and a 100% reliable than them. They honestly should take The"USA" part out of their Name because they are a disgrace to our great and wonderful Country.
This company is also known as
innotek direct
http://www.innotekdirect.com/
UTM Distributing
http://utmdistributing.com
[protected]@petstoresusa.com
The Issue with this company was solved and I'm %100 satisfied.
I purchased the website from Mark at pet stores USA he told me it was gonna take him several weeks to build because it was so intensive but that wasn’t the case three days later it was ready I thought I was excited
the next day I already had two sales
I thought to myself something isn’t right here after he got my money the quality of the customer service went down to about 1% meaning they really didn’t care anymore he told me that he makes thousands of websites I thought to myself if there are other people with the same websites as me it’s gonna make things pretty difficult for me to sell them at the same price or a few pennies less
Then they have to sell them for in order to make a profit “lol” unfortunately some of these bigger fish can buy in bulk and get them way cheaper.
so they can sell their products way cheaper!
therefore I won’t even be looked at for purchase they just passed me by.
when I explain this To Mark
He was too busy to talk to me anymore now that there was no more money left to drain he also mentioned that he bought an illegal firearm from a third-party in a state that you’re not supposed to
I thought that was interesting
with the money that i
Paid
for the website being built.
I was supposed to get continued updated emails for ever letting me know any updates on new products or discontinued products they just dropped me I haven’t gotten an email from them in years they totally ripped me off and stole my money I can’t believe I gave him $5000 for a website
What a lying piece of crap he was...
Placed an order 20 days ago with pet shop USA. Things aren’t adding up. I sent out an email on the 16 the next day got an email saying they will try to get it out to me by Christmas. There’s a bunch of numbers to call that aren’t even associated with pet shop USA. Finally got Thur and was told they can’t find my order and because the email sent to me was only four digits and should be longer. No help there was basically told sorry there’s nothing I can do. Sent out another email today I have a feeling I’m not going to receive a gift for a loved one or my money back.
What companies did you find to drop ship that were better?