Peacock review: 5 piece kids travel luggage set order number nbcp52457

I ordered the item on 11-22-21 order number NBCP52457. I sent 2 emails requesting a tracking number. Their response was: You will hear back from one of our customer agents shortly. I sent another email today as I still didn't hear from customer service Customer service has been terrible. I want an update on the order and when I can expect to receive it. Otherwise I will report fraud to my bank.
Thank you,
June Lynch Overkamp