CB Fast Food Chains Papa John's Complaints #62-81

Papa John's review: 2 large pizzas

Tiffany Beebe of Riverdale, US

Sep 30, 2019 10:19 pm UTC

Good Afternoon

My name is Tiffany Beebe and I purchase pizza for my kids multiple times a week. I ordered two pizzas online 9/28/19 at about 630-7pm only for the pizza be delivered after 930pm. As soon as my kids call me about the issue I immediately contact the store located on Riverdale Rd. Keep in mind I was on hold 20 minutes only to get hung up on, I called back multiple times and got put on hold. Finally someone comes to the phone and wants to take my order, I ask for a manager only to get put on hold AGAIN(15mins) The guy which he wouldn't give me his name stated that he was the manager and that he apologize for the pizza being cold but it was nothing that he could do because my kids had ate some of the pizza. My frustration comes because since they ate the pizza it was nothing that could be done but if I wanted to spend $21.01 on pizza that my kids had to microwave then I could have bought microwaveable pizza instead. But to not accommodate me at all for the inconvenience is ridiculous. My kids love papa johns pizza but if I keep getting service like this then I'll rather spend money else where.

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Papa John's Contacts

Papa John's phone numbers

8800 600 0020

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Russia

+353 91 774 100

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Ireland

+357 77 777 760

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Cyprus

+90 444 7579

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Turkey

+973 17 506 070

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Bahrain

+86 108 329 7851

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China

+965 182 7272

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Kuwait

+82 15 778 080

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South Korea

+1 (242) 676-7272

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Bahamas

+591 341 7272

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Bolivia

+51 16 060 000

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Peru

(877) 547-7272

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Customer Care Team

More phone numbers

Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

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