The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
outspoken mediascam seo company

Scam company I hired them to do local seo and some rep management but all they did was take over $7, 500 from me over 7 months and produced VERY MINIMAL results. The ONLY results I got was my website got put on the 4th page of Google. As for rep management, they promised to have negative reviews pushed down and removed, but not only did they fail to do so, they had the audacity to charge me an extra fee to set up a "new" campaign. I guess the saying "never judge a book by its cover" applies to websites too. Never trust a company by its fancy website. These guys are SCAMS! STAY FAR FAR AWAY.

Responses

  • osm-rhea Sep 09, 2011

    Hello.

    When we came across your comment, it concerned us as it would any business. In response, we went through our client history to try and pinpoint which account this could be in reference to. Obviously, if you had such a negative experience that’s something we’d want to rectify immediately any way we could.

    Unfortunately, from the facts stated we can’t locate any client, past or present, that matches the details you’ve laid out.

    First, you stated that you used our services for seven months and paid more than $7, 500. Respectfully, that’s a physical impossibility since our price point would never produce a client for this amount of time at this price. We also don’t have record of dealing with a single client for those three services for that length of time or cost. Nor do we have record of a client that we were only able to achieve the fourth page of results for, for a single keyword. Our methods and goals also don't reflect this as something we would focus on.

    In short, this situation doesn’t match up and we’d hope that if you were truly disappointed with our services, we would have ended them much sooner than seven months. If you are a former client and you’ve simply gotten the details wrong regarding your contact, services and invoices, please do get in touch, any time, to discuss the matter. If there is merit, we will gladly refund your money. Please feel free contact us. You have all of our information listed above. Thanks.

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