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Shady business. We called to ask for a formal estimate cost of fixing the pool for the appraiser. Brian came but only gave me an email of repair cost instead of a formal one which I can't use. I called them again and they promised that I'll get a formal one at the end of the day which never arrive. Then they stopped picking up my calls. Tried to call for 3 days and left 5 msgs but they never bother to return calls. I should have known since they don't have any physical address listed on their site. Waste of $100 on a fraud shady scamming business.
Company Business Name: Orange County Pool and Spa
Country of complaint: United States
Address: Anaheim, California
Phone: 714 686-7756
The complaint has been investigated and resolved to the customer’s satisfaction.
"shady operation". You requested an estimate and pool inspection from Orange County Pool & Spa which we provided. You asked us to state IN WRITING a few issues of concern were to code and we did not feel comfortable doing so. Orange County Pool & Spa Service charges $95 for pool inspections and you were NOT EVEN CHARGED. I suggest you remove your false review of Orange County Pool & Spa or face a lawsuit for defamation, libel, loss of business as a result of your false review and attorney's fees. Orange County Pool & Spa Service has been in business for 16 years and we have never had a legitimate complaint. YOU WERE NOT CHARGED FOR THE POOL INSPECTION AS WE DID NOT FEEL COMFORTABLE STATING IN WRITING SOMETHING WAS TO CODE.
Do NOT be fooled by the staged positive reviews - unfortunately I was. Do your research to find very consistent negative
reviews for threatening / name calling / suing customers, including the F rating by the BBB. STAY AWAY.
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