Optum Medical & Optum RX review: Billing incorrect for 4 years.

I would like to have all scheduled & attended appointments each on it's own statement with all charges of how & who & when they were each individually paid. I want each DOS to have it's own statement.

I started with Mountain View Medical Group years ago. Ever since they joined Optum Medical - the billing has been horrible. I want all appointment statements individually from 01-01-2019 to current to this date 06-01-2023. To explain exactly what I mean and am asking for - example -> on 03-17-2022 in which I was sent to the Optum Radiology center on Hwy 24 & 21st Street, Colorado Springs for a PAD test and on the DOS I paid $275.00. According to my insurance I did not have to pay that amount. Optum did not return that amount to me. Instead they applied those funds to other appoinments that according to them were not paid. However, I have every payment I made on file, copays on DOS and any charges. I argued with them for 2+ years about what I owed & what I paid. I spoke with the person in charge of billing - when he was the head of the billing department. I know I can trust him. But the way they {not billing manager) sent me the information of who paid what and when is too confusing to & for me. I want to go over each statement and make sure I was not cheated. I no longer trust any Providers dealing with any part of Optum. I do not & will never trust Optum Medicl or RX ever again.