Menu
CB Pool and Bath Services Review of OEM PUMP STORE
OEM PUMP STORE

OEM PUMP STORE review: TAKES MONEY RECEIVE NO PRODUCT 1

L
Author of the review
6:55 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

OEM PUMP STORE HAS A HUGE WEBSITE ADVERTISING SPA & POOL PUMPS AND MANY OTHER EXPENSIVE ITEMS
APPEARS THEY HAVE A LARGE INVENTORY, REBUILD SERVICE. I ORDERED A SPA PUMP, RECEIVED ORDER CONFIRMATION, RECIEVED A UPS TRACKING# (WHICH HAS A LABEL PRINTED BUT NEVER A SHIPMENT PICKED UP)
MONEY WAS TAKEN OUT OF MY ACCOUNT VIA MY BANK CREDIT CARD. AFTER 15 DAYS GOODS STILL NOT SHIPPED, WON'T ANSWER EMAILS, WON'T ANSWER THE PHONE OR RETURN MESSAGES. FACEBOOK PAGE SHOWS MANY PEOPLE HAVING THE SAME ISSUE OVER THE PAST 6 WEEKS MINIMUM. ORDER PRODUCT, NEVER RECEIVE, CAN'T GET ANY CONTACT. IT'S LIKE THEY TAKE YOUR MONEY AND DISAPPEAR. THIS IS NOT SMALL MONEY... THESE PUMPS RUN $300.00 AND UP.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
Add a comment
J
J
JR Reed
Brighton, US
Sep 07, 2012 11:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This complaint was made premature, obviosly made before the complaint could be addressed. This sale was completed and resolved, it only took knowing about6 it to resolve it.

Trending companies