Novant Health Heart & Vascular Institute review: unprepared clinic visit

My appointment with Dr McMillian took place on August 29, 2023 with Novant Heart & Vascular. He greeted me as a "blank". Those were his words since he said he had no records for me. I said that I had sent them & that I even talked to the staff at the front desk to make sure I was sending them to the correct location. He didn't have them so I gave him a little background of my condition that I've been receiving care for for 20+ years. He didn't value my knowledge of my condition. I truly felt I should've walked out, since this appointment was not prepared for & he did not believe what I was saying. I said that maybe we should do this at a different time when he had a chance to see & study my records since I was self-pay, & this was costing me $400+. I really didn't want to pay for a wasted visit. My records seem to magically pop up 3/4 of the way into my visit. He scanned parts briefly, I had to point some things out as he wasn't aware of what was in there. He basically ordered the same test that were in my records from Sanger & said he promised he'd do his homework on me for next time.

Dr Mcmillian was very dismissive & not well prepared. I prepaid $100 for the appointment.

Risk management says there's nothing they can do to help me even though I pointed out that the statement is false that he was able to review my outside medical records. He first saw them during the end of my appointment after he wouldn't believe what I was saying & also had a hard time following what I was saying. He only took a few minutes to scan a bit of 20+ years worth of medical records.

I did not receive a full service visit & he did not listen to me.