NKY Homeless Shelter and Food Stamps Office review: Not being allowed to shower for no reason and taking forever purposely on granting my foodstamps

Both offices are located in covington KY 41011. The food stamp keeps changing requirements in small ways everything I meet them. They leave me on hold twice past time they close after saying they were transferring me. The shelter is refusing to let me shower for no reason and lying saying they don't do showers anymore which is unheard of during these warm days to house a bunch of stinky homeless people without bathing. This city is corrupt and people play favorites as well as highly abusing authorities and discretion.