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I decided to try Njoy Electronic Cigarettes FREE product. I then called them and told I was going to try the product, but I didn't want any further products. But they sent me a package for $99.99 which I did not order. They took the money from my debit card and I would like my money back...
I purchased the electronic cigarette for my husband and he used it a couple times for one day and it quit working, how do I get a refund?
To whom it may concern,
My name is David Ford, customer service manager for NJOY Electronic cigarettes.
I am sincerely sorry for any inconvenience that you have experienced, but I woud like to assure you this charge did not come from NJOY.
I would recommend checking your bank statement to see if there is a company name/number attach to the charge to determine where it originated from.
If you have any questions, please do not hesitate to contact me directly at:
David@NJOY.com
Best Regards,
David Ford
NJOY
Customer Service Manager