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Natural Wellness Resources

Natural Wellness Resources review: Fraud 1

K
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1:56 pm EDT
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I got an email from them today, a whole year after I cancelled my credit card because they were charging extra to it...and never delivering a product! It's unbelievable that they are now threatening me to turn me over to a collections agency!

This is a bigger scam than I thought!

This is the email I received:

COLLECTIONS NOTICE
Acai Berry Boom - Action Required

ATTN: K*****
*****
****
Phone: ***

Acai Berry Boom
[protected]
Balance Due: $129.95

May 19th, 2010

RE: Acai Berry Boom | $129.95 Past-Due | Collections Notice

******,

Recently you purchased Acai Berry Boom as part of our trial offer. The 14 day trial period that you signed up for has elapsed since the date of your order. Because your account was active, we've attempted to charge your credit card for the balance owed on the product you received. However, your Visa card ending in 8561 has been declined.

When you placed your order for the trial offer, you agreed to the terms and conditions. As stated in our terms and conditions, you have 14 days from the date of your order to try Acai Berry Boom and come to a decision on whether or not you wish to continue using the product. If you were not satisfied and did not wish to be charged the bottle and become enrolled into our monthly auto-ship program, you were to contact Acai Berry Boom customer service to cancel your account and return the unused portion of any physical product within 30 days. This would have stopped all future charges and shipments of the product. If you were satisfied and wished to continue using the product you were to do nothing and you would then receive a fresh supply of Acai Berry Boom every month shipped right to your door.

As of now, you currently have a past due balance of $129.95 due to your card being declined. It is urgent that you remit payment immediately by going to www.nwrpayments.com or by giving us a call at [protected] so that we can resolve the situation. We are available Monday thru Friday 9am to 7pm Eastern Time. If we are unable to get in touch with you within 10 business days from the date of this letter, we will be forced to send this debt to a third party collection agency, which may have a negative effect on your score. We are willing to work with you in resolving this situation as soon as possible.

Please remit payment upon receipt of this letter by going to www.nwrpayments.com or by sending a check to the address provided below or you may also contact us at [protected] between the hours of 9am and 7pm Eastern Time, Monday through Friday for further information and instructions on how to resolve your account. If you feel this letter is an error, please contact us at the number below for further information.

Thank you,

Acai Berry Boom
Collections Department

[protected]
110 W. 9th Street, PMB #315
Wilmington, DE 19801

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sweetpie50
, US
Jun 22, 2010 11:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes, i have also received the same complaint and I did not order any trial offer. Not sure what to do about this. Can anyone let me know how to handle this scam?