The complaint has been investigated and
resolved to the customer's satisfactionResolved Nacel Properties Ltd. — Poor Management
resolved to the customer's satisfaction
Where do i begin? First off i just wanted to say that the manager and assistant manager at 7351 halifax street are ### and scam artists! They clearly don't qualify as managers and should be fired due to lack of management skills! Where do these ###s get off thinking they can get away with what their doing??? Seriously how are they licensed??? Or better yet are they??? And if so where did they get their license from, out of a cracker jack box!!! Then there's the maintenance crew omg what a joke they are!!! One is a crack head and is strung out all the time. These people are a total joke and make what could be a nice place to live in a total nightmare! I moved in this place several years back thinking it was the perfect place to live in being that it was a pet friendly building as said in the ad and a great location. The suite i moved into wasn't in good live in condition, so i brought it to lidia's attention, lidia's the manager and not a very good one at that!...The carpet was in bad shape first off, it had burn marks on it and it looked very dirty. It stunk like a combination of mildue, wet dog and cigarette smoke. The walls still had holes in them from the previous tenant, it wasn't painted and she said everything was done which was clearly a lie. I pointed out all that was wrong with the suite and she told me that they would fix it...So i figured if that were the case then why not. I couldn't pass up the opportunity, she seemed nice, sincere and accommodating plus it's a great location, the rent was reasonable and it's animal friendly which can be so hard to find out there unfortunately...When i moved in she gave me a sheet to fill out that entailed all that was wrong with the living conditions. Lidia then told me not to worry about checking things off and told me that they would get around to doing what ever needed to be done when they had time. Silly me i took her word for it in thinking that they would, boy was i wrong. After moving in there, i find out that there is so much wrong with the place. The plumbing situation was horrible, the water in my bath tub and bathroom sink kept backing up. When i asked for the maintenance guy to come and fix it, he said it supposed to be like that and no i'm not joking, tryed with a plunger a few times and that was it, so my sink and bath tub are supposed to be backed up, ya ok? There were stains on the ceiling due to the flooding issues they have in the building, i had the joy of experiencing a flood in my kitchen...One day water started pouring out from the ceiling in the kitchen and there was water every where, the maintenance crew came around to fix it a couple of weeks later, it still leaked. My dishwasher didn't work and would over flow, asked if they could replace it and they said no, the walls never got patched and painted nor did they do anything about the carpet in which should have been removed, nothing got done. They would constantly have the plumbing shut off which really sucked. I got warned to get rid of my pets or id have to move out? My pets are so well behaved, house trained not to mention clean. Like myself i am a cleanaphobe, so where do they get off? That was total b.S cuz in the ad it said pets ok and i'm a good, clean tenant. All i have to say is bring it!! They tryed to pin one months rent not paid on me when i have paid my rent...Lidia tryed to rip me off for 25$ and came up with the lamest excuse in that i was late on payment for rent when i always have money in my account for them to collect for the rent and have records to prove it...Like seriously are these people on crack??? What are they thinking??? I wouldn't recommend this place to anyone and it's too bad because it's a really nice area but it's people like this who ruin it for everyone!