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I gave my card details to myinternettreasurechest for a payment of $2.97, they said all other charges were waived as an offer was on.
I was shocked to later view my statement to discover another $79.86 was deducted. This amount I never saw anywhere (not even in small print!) in the advert.
I then went to read up about reviews on them (sadly, too late) and I discover they are actually one of the worst around in terms of scam rating. Not a single positive review about them.
Please if anyone knows how I can get my money back, kindly let me know, as this is an amount I can not afford at all. i am unemployed and I just felt initially 2.97 was not too much a gamble, I never bargained for a loss of over $82!
I signed up for the free trial period for $2.97 and it stated after four days, my account would be charged $68.73, however, I tried to cancel on the 3rd day (which happened to be on a Sat.) and they were closed until Monday, which means that in essense, I was forced to pay the $68.73 because Sat. and Sun, the office was closed to cancel any membership of mine! I called and they stated that they cannot find my account and that it was not them who charged my account.
I told them "how is it that you can't find my account, when I'm able to log into your website!?" The representative was at a lost for words and continued to try and find my account. This company is the company from hell...let me tell you! Run for the hills and DON'T USE THEIR SITE, unless you want to see your money disappear before your eyes.
total scam! don't do it, i just checked my account right now and the same thing happened. i got charged $67 dollars on my account for no reason and they said that before i sign up there was a find print saying that this fee will be charged every month as the subscription fee. they never said anything about that! going to call my bank tomorrow, hope i get my money back.
Call [protected], that's there base of operations here in the USA. The person I originally signed up with was from India, but I was able to get the number to the USA HQ! Demand your money back and if they don't refund it, threaten to call your card provider (for me it was VISA) and they will credit the money back to your account.
FYI you ALWAYS have 30 days to dispute ANY charges on your card (as long as it's a VISA/MC/AMEX/DISC) ... especially if they don't give you all the details. If it comes to calling your card company tell them that you were mislead on what the amount to be taken from your card was and you didn't authorize any charges other than 2.97. They should have a voice recording (I ordered via telephone) asking you to authorize the charge of 2.97. If they don't you get your money back in 24-48 hours.
For those of you that ordered via the internet I don't know what rules apply, but I'm sure your card company will be more than happy to help you get your money back. The number to call if you have to contact your card company is the 800 number printed on the back whatever card you signed up with. Just let them know they misrepresented what you would be receiving and how much they would be charging you.
Hi i am also one of the victim may i know their phone number please...they gave one number no one attending instead they are making me to hold on the line...
Just had the same experience. When I went to cancel I was told that my account was already charged $139.oo. I told them I had never received anything and they just said that since I had not called back withing 5 days to cancel that I was charged the $139.00 and it was non refundable. I asked them where they were located and was given an address in Cypress. What a rip off. I will contact my cc company to dispute this fraudulent charge.