The complaint has been investigated and
resolved to the customer's satisfactionResolved My Computer Club — misleading and unauthorized charges
resolved to the customer's satisfaction
I was on this website reviewing financing options. I was reviewing information on becoming a member. I had input my card info and I was ok with this because the website stated that my card would not be charged until I placed my "order." Apparently my membership was my "order", and within less than 5 minutes my card was charged $44.50. I called my bank right away and also emailed the company at the address provided of [protected]@mycomputerclub.com. My bank advised that the payment was already debited. Yahoo responded hours later advising that the address provided was invalid and the message was not able to be delivered. I called the number provided for cancellation and spoke with a very rude "customer service rep" who did not at all like that I was cancelling my membership. She told me she put the order in for cancellation and gave me a cancellation number. 48hrs later the $44.50 charge was credited to my account, but my bank advised me that there was a recurring charge listed from this company. Funny because I cancelled my entire membership; why else would I ask for a refund of the membership charge? So I had to put a block on my bank account to ensure they do not take any further unauthorized charges from my account. I'm also not ruling out cancelling my card and getting a new one. Please beware of this company. The info they provide is vague and misleading and they will do anything to make sure they get your money. Most surely I will be reporting them to the BBB.