Muthumani Indane Gas AgencyLate on booking date and delivery date

This review was posted by
a verified customer
Verified customer

I am having a Consumer No. 2349with the Muthumani Indane Gas Agency, R-sector, BHEL Township, Trichy-620014. I booked for Gas cylinder on 27.09.2007 .They are demanding to book for gas only after 21 days from delivery date and they take another 10 to 15 days for delivery.Ultimately they take around 25 -30 days per delivery. I have personally seen the delivery van distributing the same around the area.

I have to borrow cylinder from my neighbor for use due to such delay. They also harass me and ask to come time and again. They also do not respond positively. Someone suggest what to do.


  • Rt
    R.Thavamani Oct 23, 2011

    I am holding connection no.28156 in Muthumani gas agency, R sector, BHEL, Trichy.
    I am told that minimum 21 days iinterval should be there
    from the date of receipt of the cylinder to book for a second
    cykinder. Even after booking, they take another 15 days to 20
    days to deliver the second cylinder.Whereas the it hardly comes
    for 35 days. Again we had to run door to door in the neighbourhood
    in search of cylinder.we don't have any electrical appliances for
    cooking. It is my kind request that either the min period 21 days
    should be reduced to  15 days or the delivery should be within a
    week atleast. My second complaint is that the cylinder supply
    comes frequently. Still, whenever we ask for the cylinder, always
    they say that supply shortage. Please, investigate it sir. I request for
    the solution. Thanking you sir...R.Thavamani  

    0 Votes
  • As
    A.Sivakumar Jan 26, 2010

    Me too a Indane Gas consumer at Karuppaiah Agency at KK Nagar face the same problem. The Authorities have to take necessary action to benefit consumers.


    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.