The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Mortgage Source DirectJeff Cutler

Mr. Jeff Cutler, owner of Mortgage Source Direct and now with Amerisave Mortgage was my broker of my loan refinancing. He required a .25% of refinancing amount as a deposit whic I paid by credit card. He promised me that he will refund the money when the loan is approved and funded.

The refinancing loan has been approved and funded last November 2009 and up to now, I have not recieved my refund. I have tried a lot of times to contact him, via e-mail and phone calls, but I have not heard from him since closing.

I would advice all applicants specially using Zillow quotes to avoid this broker. He is very dishonest and I do not want anybody not getting their money back.

Responses

  • Ma
    MatFord Feb 18, 2010

    Mortgage Source Direct is not affiliated in any way with Amerisave Mortgage. Mortgage Source Direct is no longer in business.

    1 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.