Hi there, I mailed a package to Singapore (A brand new cell phone of $402.5 that I returned to the seller: (Tropical Mobile) The tracking number is: LC304164396US. This was sent on September 3rd, The seller said that he can't issue a refund because there is no way to know if this package was delivered or not by Robinson Singapore post office since this package was only sent first class. My concern is that businesses and sellers like this one must be verified and controlled by govenmnet agencies no matter where they are located to see if they are scamming and stilling customers, Tropical Mobile must issue a refund or shut his business out, he is selling, scamming, robbing, tons of products without any control, rules or regulations Thanks for your consideration.
I tried to attach the pictures of the receipt, the package that was sent to me and the FEDEX documents but they're too big to be attached.
Sender's Name: Mohammed Mechiet
Sender's Address: 54 Wright Ave, Apt 9, Jersey City NJ 07306
Addressee's name: XSPA - ESTRINA LIM C. S. FULFILLMENT CTRPO (Tropical Mobile on Ebay.com)
Addressee's Address: BOX 263 ROBINSON ROAD POST OFFICE SINGAPORE, 42 SINGAPORE SG.
Contact #: [protected]
Posting Location: US Post Office, Journal Ssquare Station, 899 Bergen Ave, Jersey City, NJ 07306
Posting Date: 09/07/2013
Posting time: 10:14:24 AM US Eastern Time
Item Description: New Samsung Galaxy S4 Mini GT-I9190 3G HSDPA (FACTORY UNLOCKED) 8GB Black Phone #[protected]
- ACTWGT: 0.5KG MAN
- CAD: 6439167/GSMW0563
- BILL SENDER
Value of the phone : $402.5 US
Shipping Cost: $18.2 US
Please be advised that USPS confirmed that this package left the US Customs on September 9, 2013, 5:22AM. It's been more than 2 months now that I didn't hear about this package. A claim was filed with the Consumer Affairs agency against Singpost and Tropical Mobile. Another claim is filed with USPS, Ebay, and NBC News.
Thanks for your consideration