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Modify Utah review: Closed for business & nothing done? 55

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7:16 pm EST
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Paid them 3k and just heard this morning that, after taking the week off between Christmas and New Years, they are "closed for business." No indication there was any problem and now plonked on my butt with my modification mid-way done with Bank of America. WTF? Now what?

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55 comments
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JP Poirier
, US
Jan 04, 2011 7:10 pm EST

Same story as everyone else -
JP Poirier
JPPOIRIER223@gmail.com

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JoshCox
Springville, US
Jan 04, 2011 4:09 pm EST

When we first contacted Modify Utah they had an accredited BBB icon on their website. There were no negative complaints at the time so we decided they were legitimate. Now there are countless claims against them and they pull this. Just my luck! They say he doesn't have the funds to pay us, but he seems to have several other businesses. They kept telling us don't pay your mortgage your modification is going fine, everything is fine. then all of a sudden a denial letter from the lender and we are forced to short sale. This is ridiculous, how do you sleep at night ripping off so many people already in a bad situation? I found the person we were working with on facebook and emailed them directly, they said the doors were closed on Dec 12th and they are all out of jobs.

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Jesgal01
West Jordan, US
Jan 04, 2011 3:55 pm EST

Wow! I feel sick to my stomach to find out I was scammed but just as bad to see so many other people were as well. My husband and I were also involved with Modify Utah. We paid them our last $450 payment in December and at that time I was told everything should be complete by first of January. I called yesterday for an update just to find out that they are out of business. After speaking with our lender yesterday I found out that Modify Utah had only truly contacted them one time back in November so basically we have been paying them to do NOTHING! I filed a complaint with the real estate board as well as BBB. Another thing I did was call my bank to make sure that modify utah is blocked from taking out any future payments. The girl at the bank told me to go into the branch and request any money taken out from Modify Utah in the lasat 60 days to be refunded to my acount. I did that so we will see if that goes anywhere. I would love to be in on any type of lawsuit filed. We may not get any money back but at least we can try and make it so this sick man never takes money from people again. He needs to pay somehow for what he did. Thanks, Jessica jesgal01@msn.com

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Kevin11
Springville, US
Jan 04, 2011 7:05 am EST

Sorry my post above mysteriously showed up with all these typo errors and that is just not me. So I am re submitting my post
Count me in too! After speaking with a representative from the Division of Real estate with licensing, he said tat Modify Utah (also known as Frontline Finance Inc.) has been operating without a license since November 4, 2010 and it is a $5000 dollar fine for every client they have been working with after this date. The representative further explained that it's a $5000 fine for every client they take upfront monies from and that it's only legal to take funds from a client once the modification is completed.
I also contacted Modify Utah's attorney Paxton Guymon who's office phone number is [protected] or [protected]. He said that Modify Utah is not giving any refunds to anyone because they have run out of funds. I explained to Paxton what I knew about them explained above and unless I get a refund from they by the end of the week that I would file a complaint with the Utah Division of Real estate. Paxton's responded by email and said, Thank you for speaking with me earlier today. I have reviewed your refund request with my client, Modify Utah, and unfortunately they are not in a position to pay any refunds, You are encouraged to contact your lender/loan servicer directly to complete the loan modification process for your mortgage process for your mortgage loan.
Thanks,
Kevin
jolley4u2@yahoo.com

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Kevin11
Springville, US
Jan 04, 2011 6:23 am EST

Count me in too! After speaking with a rep. from the Division of Real estate with licensing today he said that Modify Utah (also known as Frontline Finance Inc.) has been operating without a license since November 4th 2010 and that it is a $5000 dollar fine for every client they have been working after this date. The rep from the division of Rea estate went on to explain that it is a $5000 fine per account/per person when they take funds upfront from the client. They said it is only legal to take funds from a client once the modification is completed. Today, I also contacted Modify Utah's attorney Paxton Guymon. I called his office phone number and left a message @ [protected]. He called me back on [protected]. He said that Modify Utah is not giving any refunds to anyone because they have run out of funds. I explained that unless I get a refund by the end of the week that I will report them to Division of Real Estate and explained what I mentioned above. He took down my email address and said he would get back to me.
In his email response Paxton Guymon said, "Thank you for speaking with me earlier today. I have reviewed your refund request with my client, Modify Utah, and unfortunately they are not in a position to pay any refunds. You are encouraged to contact your lender/loan servicer directly to complete the loan modification process for your mortgage loan". I hope this information helps everyone.
Thanks,
Kevin
jolley4u2@yahoo.com

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ballouqt
West Haven, US
Jan 04, 2011 3:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

Same, same! I emailed KUTV, and Matt Gephardt's assistant, (the guy who looks into these things on the news) called me back later today. They are looking into this and might do a story on this. Anyone can email me too. aprilballou@gmail.com I would also suggest emailing KUTV too. http://connect2utah.com/gephardt-archive

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dedollylama
Cove, US
Jan 04, 2011 3:09 am EST

We are in the same boat and also very devastated and very willing to jump on board to get these guys. We were promised the moon even after expressing our doubt and concern. We are willing to file suit or whatever it takes to get our money back. Any information anyone gets please pass on.

steve
dedollylama@hotmail.com

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sojordan resident
, US
Jan 04, 2011 12:51 am EST

In the final stages of getting my loan modification worked out. Now I find out that this morning the company no longer exists. I trusted and paid Modify Utah $3000 to help and represent me lower my current mortgage payment. I am now in danger of losing my house. 8 months I've dealt with them and they dont even bother letting their customers know they are shutting their doors. What to do? Hire an attorney and pay another $3000? This is just a nightmare. Oh dear God...

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Bmitch
Farmington, US
Jan 04, 2011 12:06 am EST

I think everyone posting here should file a complaint against Modify Utah by tomorrow. I saw a post with the website www.realestate.utah.gov but you can also fax over info to [protected]. Include a letter stating what happened, a contract (if you have one) any prof of payment along with any email correspondence. Just closing your doors doesn't free a business owner of fraud or misleading customers.

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paul7665
SLC, US
Jan 03, 2011 11:38 pm EST

We are in the same situation. We were told that our modification was very close to being done, they just needed one more document. We paid them 3000.00 and have been getting nothing but the run around from this company. Tried calling this morning and heard that they are closed for business? What are our options? We desperately need that money back to help us out of this mess...
Thanks,
Paul
paul0868@tmo.blackberry.net

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Mike and Ren
, US
Jan 03, 2011 10:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I am in the same boat as the rest of you and am furious! I will do whatever is needed to assist in going after these people. Please keep me in the loop on any information you find.
Thanks!
Mike
mdoyl9j@gmail.com

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JoshCox
Springville, US
Jan 03, 2011 10:40 pm EST

I found the owner information the CEO's name is Alain Templeman, He has other companies like Mpowering LLC. their contact number is [protected]. I am trying to find out as much as I can about his businesses. I think we definitely need to all get together on this. If your currently in the middle of a modification call the lender and continue it on your own. I will keep posting as I get more details.
Josh Cox
494-7067

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Bmitch
Farmington, US
Jan 03, 2011 9:46 pm EST

I'm in the EXACT same boat. I was told the week prior to Christmas "We are very close to having things done, I will call you at the first of the year". Not only did we pay them $3000, we paid an additional $2000 to have our home equity line adjusted. I've called the Utah Real estate Department (Per the Utah Division of Consumer Protection). They want me to file a complaint but they don't offer any real help. Let's get enough people together and get a class action suit going on the owner of this company who preys on those who have the least to lose.
Everyone please keep me posted if you find out anything.
Ben
bmitch1070@gmail.com

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JoshCox
Springville, US
Jan 03, 2011 8:50 pm EST

Same here Please keep me posted on anything you find. We gave them 2500.00 and were waiting on our refund.
Joshua Cox
sevendist@gmail.com

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NicoleML
West Jordan, US
Jan 03, 2011 8:05 pm EST

I am in the same boat. I'm freaking out! Our modification was declined and we needed that fee refunded to negotiate with our lender to stay in the house, or to put down on an apartment. We are so screwed! I'm checking some resources on this - stay in touch with me if you want updates...
Nicole Larsen
[protected]
nicole@ioutsource.com

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