The complaint has been investigated and
resolved to the customer's satisfaction
Miracle knee supportSERVICE-EVERYTHING

I ordered and paid by cc 1/5/2012. I paid extra for erly delivery.
Order number591809228001.
Then another call to "confirm".
Then the day it was due to be delivered -1-10-12 another call from a young guy to confirm mailing add.?
"IT WAS SUPPOSED TO BE DELIVERED TODAY." And if it is by US mail one add. and home delivery another.
HE COULD NOT answer that question and told me-ME_ to call another number for that question.
NOW that is the 3rd call-that made me so mad!
MY PHONE BILL-my time- DREAM PRODUCTS is incredibly inefficient.
My compassion for the maker of MIRACLE KNEE./...HAving DREAM PRODUCTS as the distributor. TODAY-1-12 I have had another 3 calls on the name I did not get...the second a "Sarah"...who told me she did not even have an order for me at that address.
I had to go do your companies research...get all the facts-to the my phone records...and all this sill time and HUGE FRUSTRATION.
I STILL DO NOT HAVE THE PRODUCT. My bank said you took the money 1-6-2012.
My phone record shows the call to you for order was 1-5-2012 PM. TX time.
I have numerous calls from you--- this has cost much more than the $13.92 you charged to my time and phone cost...
I have never ask for a company to compensate me for anything-but with all my heart feel your company owes me more than just the product at this point.
I have requested a supervisor to call me 3x now-and still no call.
NO product-but you do have all my info, money and enormous amount of frustration.
I have spoken to the man who handles "SCAMS" for our county.
He has advised me to go to ATTN GEneral and Post OFfice with complaint. I told him I would write this and see how you more chance.
I will NOT contact YOU again- what is the point?
Thank you
carrie Fellows


  • Mu
    musiclady1949 Sep 30, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Thanks for this info. I was thinking of ordering it but now I won't!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.